Inside Sales Professional - Remote Eligible

Inside Sales Professional

Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified technicians use innovative technologies to protect millions of homes and businesses throughout Canada.

The primary purpose of this role is to sell and upsell our Pest Management Services and Products to residential prospects and current clientele professionally, profitably and ethically by executing the company designed sales process. The role of the Inside Sales Professional for Rentokil Terminix is to meet or exceed Baseline Sales Targets, meets or exceeds KPIs while maintaining a customer focused service. New business revenue will come from the following sources:

Salary: $39,000 - 42,000 + commissions

Principal Duties and Responsibilities:

Effectively manage inbound daily sales calls expectations.

Consistently maintain a 60% or better closing rate and convert customer call-ins to 25% or better into our Year Round Protection Plan.

Consistently achieve and exceed monthly Base Line Sales Target.

Clearly identify and execute the Inside Sales 6 Step Sales Approach.

Follow up on all Proposed/Proposed/Open Orders and Sold/Proposed within 24 hours.

Re-solicitation/calls to convert single purchase customers into Year Round Protection Plan.

Effectively Execute Residential Campaigns for both new and existing customers.

Execute outbound and SMS campaigns as needed. Needs are determined by inbound volume.

During non-peak months, it may be necessary to support campaigns other than Inbound.

Call volume standards are 12-15 Calls per Hour.

Meet or exceed an average monthly call quality score above 75%.

Multi-tasking skills are essential