Bilingual Sales Dispatcher - On - site

Bilingual Appointment Coordinator- Sales Dispatch

FHIA Remodeling, a Renuity company, is hiring a Bilingual Appointment Coordinator- Sales Dispatch. The position offers $18/hr plus bonus and is hiring immediately. This is an in-office position.

The home improvement industry is broken. Renuity is here to fix it. We've united seven of the most trusted home renovation companies in America under one powerful brand – Renuity. Together we're on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it's a new bath, a custom closet, or exterior upgrades, we help people create homes they love – without the hassle. With expert teams in 36 states and counting, there's probably a Renuity home in your neighborhood. And we're just getting started.

If you're ready to build the future of home improvement, join us.

What We Offer:

• Hourly base pay plus uncapped bonuses
• Average first year income range up to $45,000/yr to $50,000/yr
• Growth Opportunities based upon merit and performance
• Medical, dental, life and disability insurance plans
• Paid Holidays and Paid Time-Off
• Competitive 401(k) retirement savings plan, matched by Renuity
• Company wellness incentives

About This Role:

• Be an effective and professional communicator over the phone for our sales representatives
• Handle assigned issues that sales representatives may need resolved with regard to their appointment schedules and customer experience
• Coordinate the assignment of daily sales consultations, report and update results for their progress
• Schedule: 1:30pm to 10pm, Thursdays and Saturdays off
• Sundays 10:30am to 7pm

Key Qualifications:

• Resourcefulness and the ability to pivot or think quickly in problem-solving situations
• Adaptability to change and performing new tasks
• Experience in building trust with customers over the phone, and handling inbound and outbound calls in a performance-driven environment
• Must be tech-savvy and familiar with data entry and Microsoft Office to include Excel, Teams, Outlook, etc.
• Ability to speak with colleagues and prospects with confidence and multitask on systems
• Active listening skills and attention to detail
• Experience in appointment coordination or sales dispatch
• Bilingual skills in both English and Spanish
• High School Diploma or Equivalent

Type: W2 position, Full-time, In-Office

Office Location: 3801 SW 30th Avenue, Fort Lauderdale, FL 33312