Inside Sales Associate II

Inside Sales Associate

ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships.

ADI, part of Resideo Inc, is North America's leading wholesale distributor of security and low-voltage products. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers.

Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, employee development, and endless opportunities. This position is not eligible for US visa sponsorship.

Job Duties:

Grow Customer Accounts for Profit

• Meet performance targets by growing revenue and increasing the margin of assigned accounts. Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
• Increase customer base by adding new customers. Identify opportunities and convert customer purchases from competition.
• Manage all existing accounts through steady communication using the Customer Database. Make outbound calls and reach a minimum number of calls every day to present leads.
• Provide support to other duties as assigned.

Build Customer Relationship

• Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers.
• Educate customers about new products and product lines by keeping abreast of new developments in the industry.
• Maintain and update customer interactions in the tracking system.

Demonstrate Product Knowledge

• Apply knowledge of products and/or services and sell it to customers.
• Explain features and advantages to customers in entire non-technical terms.
• Stay up to date on new offerings, and technology trends through Industry News, and various other sources.

Create Brand Value - Promote ADI

• Leverage ADI Resources, Services, and Programs to educate customers.
• Provide exceptional shopping experience in-store, by phone, and online.

You Must Have:

• 1 year of Sales Experience
• Excellent verbal and written communication skills
• Computer literacy skills – Basic Knowledge to Operate Microsoft Office
• Desire to be in a Sales role and be accountable for Sales Revenue

We Value:

• Prior experience in the Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills
• Knowledge of Customer Relationship Management Tools
• Candidates who thrive in a fast-paced result-driven environment by meeting and exceeding all goals and targets
• Prior distribution experience
• Excellent Negotiation Skills
• Ability to work as part of a team and autonomously
• Highly competitive Sales Skills with a desire to contribute to a winning team/organization

What's In It For You:

• Monday to Friday working hours - no weekends
• Opportunity to progress within a global business

Job Identification: 18111

Job Category: Inside Sales

Posting Date: 03/23/2026, 01:44 PM

Degree Level: No Formal Education

Job Schedule: Full time

Locations: 16271-16275 West Lincoln Avenue, New Berlin, WI, 53151, US

Incentive Eligible: SIP

Business: ADI Global Distribution

Hiring Salary Range: The typical hiring salary for this role, ranges from USD $15.94 to $27.14 per hour but varies by specific work location. Within a range, Resideo determines base pay for an individual based on various factors, including market conditions, skills, and experience.

Incentive Eligible (SIP): This position is eligible for a performance-based bonus of up to 42.86% of your annual salary, and prorated based on hire date. Attaining your sales target qualifies you for 100% of your annual sales incentive, while surpassing sales targets during the performance period enables you to earn additional incentive pay.

Benefits: Resideo provides comprehensive benefits, including life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, 401k Plan, vacation & holidays.

US Visa Sponsorship Eligibility: This position is not eligible for US visa sponsorship

Approved Requisition: Yes