Sales Administrator - AV

Av Sales Administrator

ADI, part of Resideo Inc, is North America's leading wholesale distributor of security and low-voltage products. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service, but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals, which make us an indispensable partner to our customers. Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, employee development, and endless opportunities.

We are seeking a highly organized and detail-oriented AV Sales Administrator to provide critical support to our growing AV team. In this role, you will play a key part in optimizing sales operations, managing crucial data, and ensuring seamless communication within our dynamic sales environment. You'll work closely with our AV Managers, field sales teams, and stores to drive efficiency and support our strategic growth initiatives.

Job Duties:

• Sales Enablement & Support:
  • Manage the AV literature library, ensuring materials are current and accessible.
  • Work with Channel Marketing Manager on coordination of trade show kits for partner and buying group events, including tracking their position, planning for next locations, managing supplies (table coverings, giveaways, literature), and ensuring replenishment.
  • Tracking invoices and spend/budget tied to events
  • Support Buying and Rep Groups with promotional programs, including filtering and streamlining customers per territory and assisting with marketing communications.
  • Track strategic sales initiatives and provide reporting in timely fashion
  • Manage, analyze and summarize weekly/monthly buying group and rep group data – create weekly updates for key stakeholders – act as liaison to ensure maximizing third party rep efficiency
  • Maintain records including customer and supplier to ensure accurate accounting for buying and rep groups
  • Support the execution of AV initiatives by tracking project timelines, deliverables, and coordinating resources as needed
• Internal Communication & Collaboration:
  • Collaborate with sales, marketing, finance, and operations teams to enhance sales effectiveness through improved tools, analytics, and insights.
  • Engage in proactive outbound communication with stores, field sales representatives, and other internal teams to facilitate information flow and support sales efforts.
  • Work effectively in a team-based environment to accomplish organizational goals.
  • Provide weekly tracking of category, buying and rep group performance summaries
• Reporting & Analysis Support:
  • Assist in generating insights using Power BI for Buying and Rep Groups analytics (e.g., year-over-year spend, product breakdown, opportunities for expansion).
  • Collect and compile team feedback data tied to Partner & BG events

You Must Have:

• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• A strong desire for world-class customer service.
• Excellent organizational skills and attention to detail.

We Value:

• Prior experience in a sales support, administrative, or customer service role.
• Experience with CRM software, particularly Salesforce (SFDC).
• Familiarity with data visualization tools like Power BI.
• Prior industry experience (security, low-voltage, distribution).
• Self-starter with a great work ethic.
• Ability to work both independently and as part of a collaborative team.
• Aptitude for learning new products and technologies quickly.

What's In It For You:

• Medical, Dental, Vision, Commuter Benefit, Pet Insurance, and 401k participation from Day 1.
• 2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3.
• 12 paid holidays each year.
• 401K plan with up to 7% company match.
• Four weeks parental leave without using vacation time.
• Employee discounts on company products and other retail/service providers.
• Opportunity to progress within a global business.
• Product and leadership mentoring to ensure you are set up for success