Account Executive - Near Patient Care Hospital & Private Labs (POC)

Account Executive - Near Patient Care Hospital & Private Labs (POC)

At Roche, you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted, and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop, and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position: Account Executive, Near Patient Care, you will be responsible for promoting and driving the sales cycle of Point-of-Care products in Hospitals and Private Labs. You will work closely with the National Business Lead, Provincial Healthcare Leader, Customer Lead, and Regional Lead, to execute on growth and retention plans across your assigned customer base. You are the technical product expert, and you use this knowledge to build trusting and credible relationships.

The Opportunity:

• Identifying opportunities to expand access to diagnostic testing for Point-of-Care in hospitals and private labs
• Collaborating with the regional team to achieve customer-related goals (growth, retention, experience, etc.)
• Leveraging your understanding of our healthcare system, the customer, your regional team, and our internal network to provide the right support to your account(s) at the right time
• Conducting regular check-ins with senior laboratory stakeholders, clinicians, and procurement to better understand their point-of-care priorities and challenges and how Roche can support them and provide value
• Maintaining a deep technical knowledge of your product portfolio and a profound interest and understanding of your customer's working environment and personal and professional objectives. You will use this knowledge to bring true value and enable us to become the Partner of Choice
• Maintaining and growing a healthy sales opportunity funnel in CRM. You are responsible for customer and opportunity data integrity (accuracy and completeness)
• Using Miller Heiman for strategic planning of your sales opportunities and the Challenger selling model to help customers navigate alternatives

Who You Are:

• You hold a bachelor's degree in health sciences and 5+ years of healthcare sales experience
• You demonstrate an understanding of funding channels and processes to introduce/sell products into hospitals and private labs, and have experience with the RFP (Request for Proposal) process within the Quebec province
• You are passionate and empathetic about our customers and patients and their environment
• You have mastery of two-way communication: communicating, actively listening, using silence to elicit more information, and clearly conveying ideas once the customer understands their problem
• You exhibit true expertise in the products and services you sell, comfortably exceeding the knowledge that any expert buying influencer might have
• You have the ability to assimilate and master scientific and clinical information and demonstrate financial and business acumen
• In this position, you will be in contact with colleagues across Canada, so a proficient level of English and fluency in French is required
• You have a valid driver's license in Canada
• Travel 40-50% of the time annually & candidates must reside in Quebec

Preferred:

• You have a proven ability to build relationships with stakeholders in a hospital setting
• You have commercial experience in diagnostics instruments
• You demonstrate experience operating in a Key Account Environment managing multiple diverse stakeholder relationships simultaneously (ex: MDs, nurses, institution management, institution systems/IT, payers…)
• You possess experience in Miller Heiman and Salesforce.com

Relocation benefits are not available for this posting.