Key Account Executive (karachi)

Sales Manager

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

We prioritize business growth in the retail segment and emphasize the importance of HCPs and institutions. Our focus includes the sale of devices, distribution management, after-sales service, and the planning and execution of activities. The ideal candidate should be familiar with territory operations in Karachi, with experience in working under an MNC environment and a strong understanding of both retail and institutional healthcare channels.

You will report directly to the Sales Manager.

Key Responsibilities

Planning

• You will assist in territory planning by providing market environment insights and estimating monthly/yearly product demand.
• You will prepare and execute monthly customer visit plans with specific objectives.
• You will review sales, provide monthly forecasts, and report on stock and promotional material status.
• You will ensure timely submission of all required reports.

Sales Promotion

• You will develop in-depth knowledge of HCPs, customers, and accounts in the assigned territory.
• You will continuously enhance your product, disease, market knowledge, and promotion skills.
• You will support and execute promotional campaigns using approved materials and provide feedback to the marketing and line managers.

Sales

• You will be responsible for achieving monthly SKU-wise sales targets and monitoring stock/expiry at both customer and distributor levels.
• You will develop and maintain strong relationships with new and existing clients, including HCPs, hospitals, and trade outlets.
• You will collect market feedback, build product advocacy, and implement sales schemes approved by the head office.
• You will focus on both channel sales and direct sales, with approximately 70% focus on retail and 30% on hospitals/institutions.

Diabetes Awareness

• You will assist in arranging diabetes awareness sessions in coordination with relevant stakeholders.
• You will support the organization of diabetes and product awareness sessions for trade customers and HCPs.

Distribution Management

• You will monitor distributor performance and maintain regular communication with them.
• You will handle distributor/dealer/customer concerns and suggestions professionally.
• You will ensure sufficient and timely stock availability at distributor level.

Safety, Health, and Environment (SHE) Responsibilities

• You will follow all SHE programs, procedures, and instructions diligently.
• You will report any unsafe conditions or acts immediately and wear your company badge at all times on-site.
• You will inform your line manager or supervisor if you're unsure about any SHE-related situation.

Qualifications

• You are a graduate in any discipline and are passionate about sales and client relationship management.
• You have a minimum 1 to 2 years of post-qualification experience in Sales & Marketing, preferably in the Pharmaceuticals, OTC, or Medical Devices sector.
• You have worked with competitors or in MNC environments (preferred).
• You have prior experience as a Territory Manager or a similar role and are well-versed in the Karachi market (preferred).
• You are experienced in dealing with Retail Shops, Chemists, HCPs, Hospitals, and Distributors.
• You have worked with surgical, diabetic, or cardiac products (preferred).
• You are computer savvy and confident using Microsoft Office tools such as Word, Excel, and PowerPoint.
• You are capable of executing product promotion strategies, in-shop activities, and field marketing campaigns effectively.