Honda Sales Floor Manager - Automotive Dealership

Sales Floor Manager

Ron Bouchard's Honda Store is seeking a high energy, results oriented Sales Floor Manager to support our talented Honda sales team. If you are seeking professional growth in a fast paced, high volume store, this may be the perfect opportunity for you!

Job Responsibilities

1. Proactively manages daily work proposals leveraging the power of lead sources, focusing on lease retention and optimizing service drive opportunities.
2. Engages with clients via calls, ensuring CRM is updated regularly for efficient future follow-ups.
3. Conducts follow-up calls and emails after showroom visits, ensuring all possible measures have been taken to secure a deal.
4. Execute daily one-on-one sessions with the sales team to review performance, focusing on: • Strategies for deal recovery and closure. • Monitoring and increasing CRM task completion rates. • Enhancing sales skills through CRM notes review and targeted training.
5. Execute CSI (Customer Satisfaction Index) follow-up calls and emails, as well as manage delivery confirmations for the previous day, ensuring high standards of customer satisfaction and service delivery.
6. Maintains a strong understanding of features and benefits of vehicles within dealership inventory Collaborates with the finance department to facilitate smooth financing transactions.

Compensation and Benefits

• Competitive compensation packages
• Two weeks of paid time off to start, with paid holidays
• Comprehensive health, dental and vision insurance plans
• 401(K), Roth 401(K) and company match
• Employee discounts

Recommended Qualifications

• Experience in an automotive finance or business office preferred
• Working knowledge of deal structure, banking programs, dealership contracts and compliance
• Applied knowledge of automotive DMS systems, automotive inventory management software and automotive finance applications such as Dealertrack or RouteOne.

We're a family owned company who for over 30 years has provided professional, honest and impeccable service to Massachusetts and our surrounding communities. We value the long term relationships we build with both our clients and our employees. Our family consists of five dealerships stretching from Auburn to Lancaster and Fitchburg Massachusetts.

If you're looking for career growth, you're in the right place. We're committed to promoting from within and developing our employees to their fullest potential. Driven by leadership rooted in values of trust, honesty and integrity, our company culture is something truly special. We can't wait for you to be a part of it!

Ron Bouchard's Auto Stores is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.