Supervisor, Inside Sales Rep Support (RXO Extra)

Accelerate Your Career At RXO

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Supervisor, Inside Sales Rep Support at RXO (RXO Extra), you'll build and lead a high performing inside sales team by implementing and managing overall sales strategies. You'll also oversee performance reporting as it relates to department goals and objectives. We'll count on your skills and years of experience to be a champion of RXO values, ensuring an engaged workforce, loyal customers, efficient operations, and a bright future for yourself and RXO. If you're looking for a growth opportunity, join us at RXO.

This role is fully on-site and based at our headquarters located at 11215 N Community House Rd, Charlotte, NC.

What your day-to-day will look like:

• Lead and manage a team of Fuel and Factoring Account Executives to drive revenue growth.
• Meet new account acquisition and margin targets for Fuel and Factoring products.
• Oversee all account and application escalations between Account Executives and third-party partners.
• Develop metrics, reporting and analytics to increase team performance and output
• Build strong relationships with key sales leaders, carrier reps and sales reps

• Develop a strategy that consistently increases the sales pipeline, won/lost and realization performance
• Implement and leverage inside selling tools, technology, and processes to deliver results
• Facilitate onboarding for new Account Executives and provide ongoing coaching to existing team members.
• Develop and implement new retention strategies to improve account longevity
• Design CRM enhancements to streamline the AE's workflow.

What you'll need to excel:

At a minimum, you'll need:

• Bachelor's degree or equivalent related work or military experience
• 5 years of sales experience
• Knowledge of general business practices related to sales; demonstrated ability to utilize data to make decisions

It'd be great if you also have:

• 2 years of sales leadership or managerial experience
• Salesforce.com or equivalent CRM experience
• Fuel or Factoring/Financial Services sales experience
• Demonstrated ability to reach or exceed sales goals and objectives
• Excellent verbal and written communication skills

• Highly organized work style with the ability to multitask and prioritize work
• Strong business/sales acumen with proven leadership abilities
• Proficient in Microsoft Office Suite, with advanced expertise in Excel

In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us.

Massive Benefits

• Competitive pay
• Health, dental and vision insurance
• 401(k) with company match
• Life insurance, disability
• Employee Assistance Program (EAP)
• Paid time off
• Tuition reimbursement program

Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.