Stage De Fin D'études - Customer Support & Sales Internship. F/H

Safran Ventilation Systems Sales & Marketing Internship

Integrated into the Commerce/Marketing department, your main duties will include: 1. Setting up or updating digital procedures and tools for implementing and tracking segmented pricing approaches in line with our contracts: • Create dashboards to track implementation and impacts on results. • Analyze and propose extension of these approaches to other markets. 2. Setting up tools and dashboards to improve our position in satisfaction studies • Set up tools for CSM to prepare for studies • Set up tools to analyze results. • Set up tools to monitor improvement plans. 3. Developing a claims tracking system and developing a control method for these claims. 4. Optimizing the sales processes of spare parts. 5. Contributing to the Long Tail Project and monitoring contracts (Monitoring)

Student in the final year of an engineering or business school, you possess the following qualities: - Mastery of digitalization tools, reporting, and decision-making (CRM Microsoft dynamic / Power Bi / User interface / Access / etc…) - Knowledge of processes. - Good understanding of commercial and customer support processes, particularly in the aerospace sector. - Excellent analytical capacity and skill in using digital tools. - Demonstrated commercial flair, with the ability to work in a client-oriented environment. - Project management skills and ability to adapt to industrial processes. You also demonstrate: - Sense of organization and rigor. - Good interpersonal skills and ability to work in a team. - Autonomy and proactivity.

This internship will offer you: - Full immersion in a high-stakes sector - Responsibilities - An opportunity to put your knowledge into practice

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Ventilation Systems is a major player in the design and manufacture of ventilation and thermal management equipment for commercial and regional aircraft, business jets, and civil and military helicopters. Because we are convinced that each talent counts, we value and encourage applications from people with disabilities for our job opportunities.