Sales Representative | Active Pharmaceutical Ingredients | JHB North

Account Manager

Our client, a leading manufacturer, importer, and distributor supplying the African Pharmaceutical, Nutraceutical, Cosmetic, Healthcare, and Animal Feed Industry, is seeking a Sales Representative based in Johannesburg North. The ideal candidate will have experience in compound pharmacy, a strong sales track record, and the ability to develop and maintain strong client relationships. This is an exciting opportunity to join a dynamic and growing team with a strong footprint across the continent.

The Sales Representative will drive revenue by building strong customer relationships, identifying needs, and offering tailored product solutions. This role supports our client's growth by ensuring excellent service and capturing new opportunities in the pharmaceutical and nutraceutical space.

Key Responsibilities:

• Proactively capture, qualify, and manage all incoming sales leads.
• Ensure prompt and professional responses to customer inquiries.

CRM & Sales Process:

• Maintain accurate and up-to-date records in the CRM system, including call cycles and customer interactions.
• Monitor lead conversion rates and refine sales strategies to improve performance.
• Update the project tracker weekly, maintaining a minimum of five active projects in the pipeline.

Sales Performance & Target Achievement:

• Consistently meet or exceed monthly and annual sales targets.
• Drive revenue growth through strategic planning and execution.
• Deliver accurate sales forecasts and performance reports.

Customer Relationship Management:

• Build and maintain strong relationships with existing and prospective customers.
• Ensure high levels of customer satisfaction and retention.

New Business Development:

• Identify and pursue new business opportunities to expand market share.
• Develop and maintain a robust pipeline of qualified prospects.

Pipeline & Forecast Management:

• Manage the sales pipeline to ensure consistent deal flow.
• Provide reliable sales forecasts and insights to support business planning.

Order & Inventory Coordination:

• Follow up on stock availability and order fulfillment to ensure timely delivery.
• Collaborate with internal teams to resolve supply chain or order-related issues.

Skills & Qualifications:

• Excellent command of both written and spoken English.
• Proficient in Microsoft Office Suite, particularly Word and Excel.
• Strong interpersonal skills with a friendly and patient approach to customer interactions.
• Ability to explain technical products clearly and solutions to clients and stakeholders.
• Exceptional communication, negotiation, and sales abilities.
• Proven ability to build and maintain relationships that consistently convert into sales.
• Highly organized with effective time management skills.
• Analytical mindset with the ability to interpret data and adjust sales strategies accordingly.
• Minimum qualification: Matric (Grade 12) or equivalent.
• Post-secondary education (college or university) is advantageous but not essential.
• Minimum of 5 years' experience in sales, distribution, or logistics—preferably within the pharmaceutical industry or a related sector.
• Demonstrated track record of consistently meeting sales targets and effectively managing customer relationships.

Benefits: R20,000 - R33,000 (depending on experience), Cell phone allowance and Fuel Allowance, Medical Aid Contribution