Business Development Representative

Business Development Representatives

8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.

We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.

As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.

We are seeking tenacious Business Development Representatives. In this role you will identify and generate sales opportunities through both inbound and outbound calling activities. This is a high-energy position that requires a relentless drive, an unyielding desire to continually get better and a hunter mentality. The right candidates will work well under pressure, think out-of-the-box, initiate relaxed and effective phone conversations with prospects, and are motivated overachievers. You will maintain a thorough understanding of 8x8’s offerings, our value, industry knowledge including competitive landscape, customers pain points and needs in order to properly position 8x8 solutions and qualify opportunities. You will be provided extensive formal training, weekly ongoing training, and have the opportunity to be closely mentored and professionally developed by ADR Leadership, Sales Executives and more seasoned sales professionals.

Responsibilities

• Meet/exceed Sales Accepted and Sales Qualified Leads (SAL&SQL) goals on a monthly basis
• Meet/exceed Key Performance Indicator (KPI) Metrics for Weekly Prospecting Activities
• Qualify inbound prospects to the correct agreed upon criteria with the sales organization
• Outbound prospecting to drive opportunities with named accounts
• Host hand-off calls/video meetings involving prospects, Account Executives, Solution Consultants

Qualifications

• 1-2 years of sales or account development related experience (preferred)
• SaaS industry experience (preferred). Experience with commission sales in any industry will be entertained
• Bachelors degree
• Fearlessness - willing to hop on the phone with new people every single day
• Drive, Grit, Scrappiness: strong desire to compete and win
• Exceptional phone presence and demonstrated ability to handle rejection
• Demonstrated ability to explain complex issues clearly
• Ability to articulate 8x8 value specific to prospect pain points
• Excellent communication & interpersonal skills
• Great writer, speaker, and listener of the English language
• Strong organizational skills with the ability to multi-task and set priorities
• Ability to work in a high energy, fast paced, and collaborative team environment

8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness which is why we have been a member of the Living Wage Foundation for many years and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to.

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