Samsung Account Manager
Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions, and networks systems. For more than four decades, Samsung has driven innovation, economic growth, and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services, and AI technology, we're creating smarter, sustainable, and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com.
As a Samsung Account Manager for a leading carrier in the US, you will be the primary point of contact for all matters specific to your designated channels within the carrier account. You will be responsible for building and maintaining a strong, long-lasting relationship with channel leaders, understanding their business needs, and ensuring that Samsung delivers tailored solutions that drive mutual growth and success.
- Deliver quarterly sales, and key performance indicators as defined by Samsung leadership
- Provide sales and strategic direction for Smart Phones, Wrist Wearables, Tablets, and Mobile Enhancements (ME) categories within the account team
- Develop positive working relationships with the supporting functional teams
- Oversees and collaborates with Sales, Product Planning, SCM, and Marketing teams on the account team strategies and initiatives
- Attend all customer-facing meetings to advance and influence Samsung's position including sales, marketing, SCM, and product for all product categories
- Reports key activities regarding sales, competitive position, and customer issues
- Serve as the lead point of contact for any matters specific to assigned carrier channels.
- Develop incentives, promotions, and training programs to increase sellout to meet account goals and KPIs
- Lead GTM strategies to effectively launch new products by working cross-functionally with marketing, SCM, and product teams.
- Utilize current analytics tools to inform all critical decisions, measure ROI, and provide reporting to key leaders in the organization.
- Develop new business with carrier and identify areas of improvement to meet sales goals.
- Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts).
- Support all additional requests from executive management in a timely fashion, as needed, to support Strategic Accounts objectives
Skills and Qualifications
- Bachelor's Degree with 8+ years of Sales Strategy, Operations, and Management with direct Customer Management experience.
- Demonstrated ability to interact at the executive and all levels within customers' organizations and within the SEA organization.
- Deep understanding of the consumer journey within the carrier.
- The ability to negotiate with and convince others, in a potentially adversarial environment, including customer leadership, VPs, directors & managers, staff, and vendors with opposing views to accept/approve plans, technical and project recommendations.
- The ability to plan, organize, and prioritize multiple business development programs and simultaneous performance objectives.
- The ability to write, read, interpret, explain, and act on a thorough understanding of technical documents, engineering materials, and contracts or related documents based on corporate legal and customer applications, engineering standards, and business philosophy.
- Ability to make professional sales and business presentations in writing, through email, reports, or orally, including complex business and technical matters to an audience of high technical skills, management, and operational experience.
- Interact with all levels within the organization and has frequent external contacts
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.