✨ About The Role
- The Sales Order Management Analyst will be responsible for accurately capturing customer orders into the ERP system.
- The role involves reviewing and validating orders using an optical character recognition tool and making necessary updates.
- Continuous improvement of order-taking activities is a key responsibility of this position.
- The analyst will monitor all inbound and outbound customer interfaces to ensure correct integration of documents in the systems.
- This position is part of the Sales Orders Team, which plays a crucial role in the company's operations.
âš¡ Requirements
- The ideal candidate will have previous experience in order processing and customer service, preferably within the pharmaceutical industry.
- Strong interpersonal skills are essential, as the role requires effective interaction with various stakeholders.
- Attention to detail is crucial for accurately capturing customer orders and resolving any issues that may arise.
- The candidate should be a team player, capable of contributing to a collaborative work environment.
- Proficiency in Microsoft Office and SAP is necessary for this position.
- Advanced English language skills are essential, and knowledge of Portuguese is considered a plus.