Services Sr. Account Executive

Senior Services Account Executive

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Key Responsibilities & Tasks

The Senior Services Account Executive has high influence on the development and growth of new Services business and develops and maintains effective relationships with senior executives in assigned account(s). They are accountable to ensure business growth through business development activities and ensure they are delivered in accordance with the organizational strategy. This role represents the SAP Services organization from a sales and business development perspective and is a key contributor to the overall success of the customer and partner relationships. This is a business development role and is expected to generate qualified opportunities based on holistic understanding of customer challenges, establishing and developing the SAP Services footprint within their assigned accounts(s).

Account and Stakeholder Management

• Builds a foundation within assigned account(s) on which to harvest future Services business opportunities
• Actively understand each of their assigned key customer's technology footprint, strategic growth plans, technology strategy and competitive landscape
• Single Point of Contact for the customer representing the SAP Services organization for assigned account(s) to establish and develop SAP footprint
• Develop and deliver best-practice comprehensive Services account plans to address customer and prospects priorities and pain points.
• Direct contributor to overall long-term success of customer and partner relationships within the account
• Orchestrates resources: deploy appropriate teams to execute winning sales

Commercial Accountability

• Accountable for booking and revenue Services targets for assigned account(s)
• Generation and management of opportunities and bids, deal closure through formal sales cycle
• Shapes deals that are compliant, aligned to agreed governance process, controls and targets
• Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.
• Sells the complete Services portfolio aligned to customer needs (according to defined Sales bag)
• Maintain internal systems with accurate customer and pipeline information

Service Delivery Management

• Accountable for sales hand-over to delivery, ensuring contracts are in place and team can successfully mobilize per contract obligations
• Accountable for all Services Commercial aspects in assigned account, supporting Delivery Teams engaged in delivering against existing contracts

Experience & Educational Requirements

Functional Experience

• Demonstrated success with medium to large transactions and lengthy sales campaigns in a fast-paced, consultative and highly competitive market
• Experience in managing customers and partners
• 8+ years direct quota carrying selling experience in the enterprise software and services industry. Ideally, a combination of both direct enterprise software sales and direct services sales.
• 8+ years experience in sales activities including generation and management of opportunities and bids, deal closure and client relationship management
• Demonstrable track record of value selling and solution selling experience
• Proven track record in business application software and/or services sales within large, key accounts
• Intimate knowledge of SAP software and projects
• A successful track record of driving opportunity development (including growth and qualification of pipeline in conjunction with assigned Account Executives)
• 8+ years of deep industry/domain expertise

Partner Ecosystem Expertise

• Knowledge of SAPs Partners, Competitors and the regional IT Industry
• Effective collaboration & management of the SAP partner ecosystem as relative to the assigned account(s) (incl. joint deals/business development)

Education

• Bachelor or Master's Degree (MBA would be advantageous)

Language Requirement

• English: Fluent
• Local language: Fluent
• Other: fluency in additional languages a distinct advantage

Expected Travel: 0-70%

Location: SZ or GZ