Inside Sales Account Representative

Inside Sales

JMP, a subsidiary of SAS, is committed to empowering scientists and engineers via our world-class family of statistical software products. For over 35 years, JMP has enabled customers to speed new drugs to market, to design better products and processes, and to figure out how to restore ecosystems. Advancements are made when brilliant people use JMP statistical discovery software to see what they've not seen before. If you are a problem solver, a connector, and someone who enjoys helping others, then you might just be the next person to join this dynamic, growing, and global team.

About the Job

The JMP SEA team is looking for Inside Sales to develop the growth of Southeast Asia market by selling JMP products to current and prospective customers in a B2B environment. We have the best product to help customers solve their problems with analytics.

As an Inside Sales, you will:

• Proactively sell the JMP product portfolio through lead follow-up, social selling, prospecting, cold calling, up-selling, and cross-selling activities
• Manage and grow a portfolio of small to medium-sized business accounts.
• Contribute to the development and execution of strategic territory and account plans.
• Build and maintain strong business relationships with key customers.
• Ensure timely and accurate distribution of quotations, qualify opportunities, and follow up to successfully close deals.
• Identify high-potential accounts, conduct thorough opportunity qualification, and accurately forecast sales cycles.
• Maintain a healthy and sufficient sales pipeline to consistently meet or exceed revenue targets.
• Deliver a positive customer experience through prompt and effective response to inquiries.
• Prioritize sales engagements and activities to maximize revenue generation and territory performance.
• Collaborate closely with Account Executives to uncover new business opportunities and support existing customer retention.
• Maintain accurate and up-to-date records of all sales activities and customer interactions using the internal CRM system.

Required Qualifications

• Bachelor's degree, preferably in Engineering, Computer Science, Statistics, Business, Marketing, or related field.
• Minimum 5 years of proven success in selling software, hardware, or IT solutions (e.g., ERP, CRM, data warehousing, analytics platforms) to manufacturing industries such as semiconductor, pharmaceutical, chemical, or FMCG etc.
• Strong communication skills, both written and verbal, with the ability to engage effectively via phone and email.
• Genuine passion for data, analytics, and solving customer problems.
• A strong can-do attitude with high ownership and execution discipline; ability to thrive in a fast-moving and dynamic environment.
• Willing to learn and to grow to the next level of career.
• Full proficiency in English and Mandarin/Chinese.
• You're curious, passionate, authentic and accountable. These are our values and influence everything we do.

Preferred Qualifications

• Strong understanding of software acquisition and decision-making cycles.
• Written, verbal, and interpersonal communications skills and organizational skills.
• Ability to work independently as well as part of a team comprised of a Pre-sales consultant, Account Manager.
• Ability to quickly build trust and maintain long term relationship with existing accounts.
• Ability to build rapport and trust through remote channels such as phone, email, and virtual communication platforms.