Wedding And Event Sales Manager - Hilton Garden Inn Perrysburg

Wedding And Events Sales Manager

Schulte Hospitality Group is seeking a dynamic, service-oriented Wedding And Events Sales Manager to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company.

Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Job Duties And Responsibilities

1. Responsible for learning the hotel brand and strategy
2. Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
3. Negotiate meeting room rental, and hotel services within assigned wedding and social market that meets or exceeds hotel revenue goals
4. Be aware of departmental revenue and up sell at every possible opportunity
5. Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented maintain existing accounts with active trace/follow up system
6. Ensure accurate and complete use of the sales system per SOP including recording all bookings and lost business
7. Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
8. Develops, maintains, and prospects a Target List of accounts and communicates updates to DOS
9. Conduct pre- and post-conference meetings when it is agreeable with the client
10. Attends property specific receptions to generate leads and interact with customers
11. Organize and execute local area blitzes
12. Establishes relationships with local wedding venues and vendors is an active member in local industry associations
13. Builds relationships with competitors in like roles to keep apprised of trends in the market and industry, and supply changes
14. Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
15. Provide prompt and accurate responses to all client requests for proposals and information
16. Consistently meet or exceed sales goals including predetermined revenue and sales activity
17. Attends appropriate wedding shows as directed by the DOS
18. Perform various other duties as assigned to meet business objectives

Education And Experience

• Minimum of High School education, post-high school education preferred
• Minimum of two (2) years in hotel service role or sales experience preferred

Knowledge, Skills And Abilities

• Outgoing personality
• Always maintains a professional image through appearance and dress
• Ability to work collaboratively with hotel service team in providing exceptional customer service
• Clear, concise written and verbal communication skills
• Demonstrate ability to achieve sales goals
• Proactive sales approach; assertive and fast paced, driven to succeed
• Excellent time management skills
• Must have flexible work hours that will include evenings, weekends, and holidays