Sales Development Representative

Sales Development Representative

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What You'll Do The Sales Development Representative (SDR) will make outbound calls to potential clients who have expressed interest in learning more about Docusign or appear to be strong potential customers based on our general market focus. The SDR follows up on leads generated by Marketing and qualifies prospective customers through targeted questions about their business strategy, then leverages this information to align and sell Docusign's product offerings. This position spends roughly 80% of the time on the phone prospecting for new clients. SDRs receive significant hands-on training with an emphasis on strategic selling methodology, learning how to understand account interests and needs. This position is a great way for individuals to gain in-depth sales experience in a rapidly growing SaaS company. This position is an individual contributor role reporting to Sr. Manager, SDR.

Responsibilities

• Make outbound calls to prospects who have expressed interest in learning more about Docusign
• Make outbound calls to prospects who are deemed to reside in one of Docusign's core vertical markets
• Share information about Docusign and ask questions about the prospect's business intentions
• Discern propensity to buy and forward good potential leads to Sales Account Executives to pursue and close
• Schedule appointments between prospects and Account Executives
• Capture qualification information in the CRM database

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What You Bring

• Basic BA/BS degree or equivalent work experience
• Experience with Google Workspace
• Excellent written and verbal communication skills
• Ability to ask questions, gather information, and formulate an action plan to connect business needs to solutions
• Ability to multitask, prioritize, take initiative and manage time effectively
• Strong problem-solving skills
• Experience with quotas and metrics in past positions
• Motivation, drive, and self-starting attitude

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: Washington, Maryland, New Jersey and New York (including NYC metro area): $21.35/hour - $29.11/hour. This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages.