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Account Executive - Remote Eligible
Develop and manage project plans to implement client-requested software enhancements.
Remote
Senior
1 week ago
Sedgwick
Sedgwick provides technology-enabled risk, benefits, and integrated business solutions globally.
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✨ About The Role
- The Account Executive will develop and maintain strong working relationships with clients.
- This role involves providing technical support and resolving client inquiries and issues.
- The candidate will assist in reviewing, analyzing, and documenting enhancement requests from clients.
- Training clients on software functionality and providing technical documentation will be key responsibilities.
- The Account Executive will conduct quarterly calls with clients to assess satisfaction and identify potential enhancements.
- The role requires familiarity with the applications and their configurations for each client.
- Project management skills will be necessary to develop and manage project plans through completion.
âš¡ Requirements
- The ideal candidate will have a bachelor's degree from an accredited college or university.
- A minimum of eight years of related experience or an equivalent combination of experience and education is required.
- Experience in account management, FMLA, and ADA administration is preferred.
- Strong communication skills, both oral and written, are essential for success in this role.
- The candidate should possess excellent organizational and analytical skills to manage client relationships effectively.
- A background in technology or computer science will be beneficial for understanding system requirements.
- The successful individual will be driven to make a difference and enjoy challenges in a client-facing role.
About Sedgwick
Sedgwick provides technology-enabled risk, benefits, and integrated business solutions globally.