Inside Sales And Marketing Assistant - Gbs Ehs
SGS is the world leader in inspection, verification, analysis, training, and certification. It is considered the main global reference in quality and integrity, with more than 95,000 employees and a network of more than 2,400 offices and laboratories around the world.
Job Description
The Inside Sales And Marketing Assistants (ISMA) are members of our ISM team. They help internal sales managers to gather documentation, generate client quotes, enter/update quotes and other information in CRM, update information in the Laboratory Information Management System (LIMS), market research, and other tasks as needed.
Specific Responsibilities:
- At all times, comply with the SGS Code of Integrity and Professional Conduct.
- Generate accurate quotes and marked according to SGS standards.
- Assist as needed in the compilation of required documentation for RFPs: certifications, resumes, etc.
- Help with follow-up notifications on existing older quotes as required by affiliate managers.
- Data entry of quotes and RFPs in appropriate systems (e.g., LIMS, CRM, etc.)
- Update changes to customer information in appropriate systems according to instructions.
- Market research or customer requests may include the following:
- Internet search for customer data or articles on vertical markets, regulations, etc.
- Lead generation: Search for contact lists in various markets
- Review of competitor website and summary of information
- Communicate as needed with ISM and other internal staff.
- Develop skills and knowledge to progress in your career.
- Develop trust by providing timely responses to all inquiries, whether by Teams, email or phone.
- Promote a positive "can do" attitude and a safe work environment.
- Be well informed and comply with SGS procedures and standards.
- Take initiative in everything we do and perform other tasks as needed to promote the mission of service, quality, and growth of SGS.
- Build and maintain strong working relationships.
- Comply with all SGS QHSE and HR policies and procedures.
Requirements
Education:
- Technical, Technologist, or final semester student of Administration, Marketing, Industrial Engineering or related.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to present information effectively in individual and small group situations to clients or employees of the organization.
- Ability to apply common sense understanding to carry out written, oral, or diagram instructions.
- Intermediate personal computer knowledge, including email, Microsoft Office, job task requests, Internet, online data system.
Experience: Between 1 to 2 years of experience in similar roles or more.
Technical Knowledge:
- Intermediate Microsoft Office.
- Languages: English B2 or higher.
Additional Information
Schedule: Monday to Friday, generally 8:00am to 5:00pm, however flexibility is required in case any changes are required from 7:00am to 4:00pm or 11:00am to 8:00pm.
Mode: On-site.
Salary: 2,600,000 COP
Contract work or labor for 6 months initially. Option to move to indefinite contract according to performance.