Sales Representative

Core Responsibilities and Tasks

• Achieve or exceed sales budget. • Achieve or exceed margin contribution budget. • Maintain expenses at or below budget. • Increase gallon growth. • Grow opportunity account sales. • Collect reliable customer/territory information and estimate individual customer potential. • Conduct competitive product testing and comparisons to S-W and identify current competitors' strengths and weaknesses and S-W's competitive advantage. • Develop territory market development plan and obtain approval. • Develop a strategy to sell target customers, and identify items or product categories that require specific attention in support of this strategy. • Develop weekly selling plan and conduct sales calls accordingly, occasionally in conjunction with servicing Store/Facility Manager. • Determine where customer is in the overall selling process and what steps are necessary to move the process along. • Conduct product demos to support the selling process • Obtain information necessary to open a new account and communicate to credit office. • Access product/technical information to support customers' application requirements. • Complete required call and expense reports on a timely basis. • Identify sources of sales leads and follow through on leads provided by store/Facility personnel as appropriate. • Refer appropriate sales leads to Wood Sales Reps. • Understand servicing store/Facility's strengths and weaknesses and communicate effectively with staff members to ensure that commitments made are within the store's capabilities. • Identify products and quantities that must be carried in inventory to support customer needs and communicate this to store/Facility. • Identify potential problems and work with Store/Facility Manager to resolve. • Handle customer complaints within lines of authority and manage process to resolution. • Assist Store/Facility Manager in resolution of product supply problems. • Conduct customer surveys. • Assist in servicing stores/Facilities' physical inventory. • Service existing accounts to insure continued loyalty. • Other duties as assigned.