Specialist, Sales Support

Specialist, Sales Support

Reporting to the Director of Japan, the Specialist, Sales Support is responsible for all internal activities in Sales/Market Development, Marketing. Application, coordination and administration tasks as well as some of business analytical activities such as managing and analyzing the opportunity pipeline, market insights and local pricing evaluation.

Responsibilities

• Provide Effective Operational Support, assist with quotation creation, phone handling, logistics coordination, certification generation, internal order placement, invoice management, and event arrangements
• Weekly and Monthly Sales Reporting and Data Analysis including comparative analysis through past years per account level
• Maintain local price file and update market insights and local pricing evaluation in the market
• Demo Equipment Management, coordinate demo equipment bookings, regular update demo management file
• Handling all sending and receiving of equipment for loaner machines, trade shows and other events
• Managing and Analyzing opportunity pipeline, which Sales/Market Development Team create by analyzing various opportunity metrics to provide valuable insights for our future business development
• Aggregating and analyzing Sell Thru/Pass Thru data from partners by e.g., Power BI. Visualize to enable comparative analysis by product family
• Assist Marketing team to upload/update lead (new prospected customers) information in CSP (pipeline database), organize and co-ordinate seminars, workshops, and other marketing events
• Create administrative efficiencies and find ways to improve processes
• Cultivate cross-functional relationships between departments and improve communication across teams
• Perform other duties as assigned

Qualifications

• Bachelor's degree, preferably in Business Administration or related discipline
• Minimum 3 years of relevant working experience
• Experience in SAP BW and Salesforce modules as well as an affinity to new technologies and software are essential
• Strong analytical skills with business and numerical sense
• Strong computer skills, Microsoft Office, especially advanced Excel skill
• Effectively able to handle and prioritize multiple projects
• Good written English skills for email communication, while basic spoken English is acceptable
• Positive attitude and team player
• Highly resourceful and flexible in accomplishing tasks and solving problems; self-starter
• Well-organized and attention to details
• Exceptional interpersonal skills with demonstrated experience of being helpful and responsive

Shure's mission is to be the most trusted audio brand worldwide – and for over a century, our Core Values have aligned us to be just that. Founded in 1925, we are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more. And quality doesn't stop at our products. Our talented teams strive for perfection and innovate every chance they get. We offer an Associate-first culture, flexible work arrangements, and opportunity for all.

Shure is headquartered in United States. We have more than 35 regional sales offices, engineering hubs, distribution centers and manufacturing facilities throughout the Americas, EMEA, and Asia.

Don't check off every box in the job requirements? No problem! We recognize that every professional journey is unique and are committed to providing an equitable candidate experience for all prospective Shure Associates. If you're excited about this role, believe you've got the skills to be successful, and share our passion for creating an inclusive, diverse, equitable, and accessible work environment, then apply!