Work Your Magic with Us!
Ready to explore, break barriers, and discover more? We know you've got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
You will oversee a regional team of account managers responsible for all customers using DxRM products, with a particular emphasis on the industrial, testing, academia, and pharma sectors. Your focus will be on delivering customized solutions that enhance their workflows, ensure supply continuity, and promote operational excellence. In this role, you will implement segment strategies and provide tailored solutions that support customer production processes while maintaining disciplined sales operations, including forecasting, pipeline management, CRM, deal governance, and regional supply agreements. This field-based leadership position will aim to expand the company's presence within these accounts by identifying unmet needs, increasing wallet share, and creating new opportunities in customer R&D or similar functions in collaboration with DxRM specialists. You will manage teams covering assigned territories and "assigned accounts," working to achieve sales and gross profit targets for the DxRM portfolio in your region.
As a key member of the commercial apec leadership team, you will play a vital role in developing and executing the DxRM strategy, including portfolio and market prioritization, investment planning, and enterprise initiatives, in close collaboration with marketing, product management, finance, supply chain/operations, quality/regulatory, customer excellence, and commercial teams across advanced solutions.
Your Role:
- Segment Leadership and Execution: Convert global strategies into regional plans and targets; manage expenses while achieving revenue and margin goals for the entire DxRM portfolio.
- Guide AM–Specialist Pursuits: Support customer-specific workflows; oversee validations, stability/lot-to-lot testing, spec/BOM insertion, and long-term funnel conversion.
- Coaching and Field Time: Spend 50% of your time in the field with customers and AMs; conduct ride-alongs, model best practices, hold weekly one-on-ones and deal reviews; develop team capabilities and succession planning.
- Operating Cadence and Governance: Implement weekly forecast and monthly pipeline reviews; lead quarterly business reviews; ensure CRM hygiene and stage definitions are upheld.
- Pricing Governance: Act as the first-level approver for pricing exceptions; ensure robust business cases; escalate issues according to DxRM and advanced solutions governance.
- Joint Customer SLAs: Lead the creation of joint customer SLAs that guarantee service delivery and engage customers in collaborative forecasting, product selection, and quality systems alignment.
- Audit Ownership and Agreements: Serve as the owner for site audits, coordinating with site quality; manage documentation and agreements (MSAs/tenders, quality agreements)
- Voice-of-Customer and Competitive Strategy: Relay insights to DxRM product management/R&D develop segment-specific value narratives and competitive strategies.
- Collaboration with Specialists: Work with the specialists team leadership to align specialist engagement with account plans and solution roadmaps; ensure smooth transitions from pre-sales validation to delivery, maximizing conversion from development to scale-up.
- Market Monitoring: Keep abreast of market dynamics, competitor actions, regulatory changes, and supply considerations; guide proactive measures to mitigate risks and seize opportunities; represent the company at key industry events.
- Team Development: Build and nurture high-performing, diverse teams; establish clear goals and accountability; engage in proactive coaching, succession planning, and foster a culture of integrity, inclusion, and customer focus.
Who You Are
Minimum Qualifications:
- Education: Bachelor's degree in life sciences, business, or a related field; MBA or PhD preferred.
- Work Experience: 7+ years of progressive commercial leadership in diagnostics, life sciences, or a related field, with a proven track record of leading complex, multi-regional sales organizations and achieving growth in regulated markets across diagnostics/IVD, pharma, and industrial/testing.
- Strategic Agility: Strong skills in commercial strategy development and execution; capable of translating vision into actionable regional plans with KPI rigor and data-driven decision-making.
- Leadership: Proven ability to lead across regions and functions in a matrix environment; skilled in building high-performing teams, coaching, change leadership, conflict resolution, and talent development.
- Customer Centricity: Experience in delivering customized, solution-focused engagements that provide measurable value to customers; strong executive presence and ability to influence senior stakeholders.
Preferred Qualifications:
- Business and Finance Acumen: Strong understanding of P&L drivers, pricing, margin management, working capital, and sales productivity levers.
- Cross-Functional Collaboration: Proven success in partnering with marketing, product management, supply chain/operations, quality/regulatory, and customer excellence to deliver integrated solutions.
- Commercial Excellence: Expertise in consultative selling, key account strategy, funnel management, accurate forecasting, and CRM/process discipline.
- Legal/Commercial Judgment: Sound judgment regarding commercial contractual matters, governance, and compliance in regulated environments.
We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of a team that is dedicated to sparking discovery and elevating humanity!