Sales Assistant

Sales Assistant

A Sales Assistant supports the Sales team by assisting in the analysis of local market trends and competitor activity, contributing to the generation of new business opportunities and overall revenue growth for the hotel.

As a Sales Assistant, you will support the Sales team in achieving its objectives by performing the following tasks to the highest standards:

• Support the analysis of local market trends and competitor activity to help identify new business opportunities.
• Assist in the development and follow-up of customer accounts and related administrative processes.
• Support the preparation of quotations, room rates, and packages for corporate clients.
• Assist with the management and updating of local marketing channels, including social media, in coordination with the appropriate teams.
• Prepare and follow up on company contracts in accordance with current business strategies and pricing conditions.
• Support the implementation of current sales strategies and help identify potential business opportunities.
• Work closely with other hotel departments to ensure an exceptional Guest experience.
• Assist with the coordination and attendance of Sales events, as required.
• Prepare accurate and timely reports for the Sales Director and senior management, including tracking of appointments, calls, and business leads.
• Respond to customer inquiries in a prompt and professional manner.

A Sales Assistant serving Hilton brands is always working on behalf of our Guests and in close collaboration with other Team Members. To successfully perform this role, you should demonstrate the following attitude, behaviours, skills, and values:

• Positive attitude and strong communication skills
• Commitment to delivering a high level of customer service
• Professional appearance and grooming standards
• Flexibility to adapt to different work situations and priorities
• Ability to work under pressure and show initiative
• Strong organizational skills and attention to detail
• Willingness to learn and support the sales process

It would be advantageous in this position if you demonstrate the following capabilities and distinctions:

• Knowledge of the local market
• Understanding of the hospitality industry
• Passion for sales and supporting the achievement of targets and objectives

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!