Sales Manager - Franchise

Sales Manager

Collegiate Hotel Group® is seeking a Sales Manager to join its brilliant team of hospitality enthusiasts.

Job Duties And Responsibilities

• Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
• Manage business travel accounts to maximize business potential
• Negotiate group business, guest room rates, meeting room rental, and hotel services within assigned markets that meets or exceeds hotel revenue goals
• Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented maintain existing accounts with active trace/follow up system
• Ensure accurate and complete use of the sales system per SOP including recording all bookings and lost business
• Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
• Develops, maintains, and prospects a Target List of accounts and communicates updates to DOS
• Details BEOs with client for groups with meeting space and distributes with appropriate staff.
• Conduct pre- and post-conference meetings when it is agreeable with the client
• Attends property specific receptions to generate leads and interact with customers
• Organize and execute local area blitzes
• Implement special promotions relating to sales segment
• Establishes relationships with local businesses and organizations and is an active member in local industry associations
• Builds relationships with competitors in like roles to keep apprised of trends in the market and industry, and supply changes
• Consistently meet or exceed sales goals including predetermined revenue and sales activity
• Other duties as assigned

Work Experience

Education And Experience

• High School Diploma/GED. Bachelor's Degree preferred
• Prior sales experience preferred

Knowledge, Skills And Abilities

• Strong analytical skills relative to impact on hotel revenues
• Ability to communicate effectively verbally and in writing
• Strong understanding of revenue management principles
• Ability to use reservation and revenue management systems to develop pricing and sales recommendations
• Experience with Delphi.fdc preferred

Benefits

• Work today, get paid today, with Daily Pay!
• Free telemedicine and virtual mental health care access for all team members starting day one!
• Multiple health insurance and life insurance options
• 401k plan + company match
• Paid time off for eligible team members
• Holiday pay/ paid holidays
• Pet insurance
• Employee Assistance Program
• Discounted hotel rooms
• Savings Marketplace discounts on event tickets, electronics, gym memberships + more!

Disclaimer

This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.