Sales & Technical Quote Support Officer

Sales & Technical Quote Support Officer

This is an exciting job opportunity for you to light the way as a Sales & Technical Quote Support Officer in Lisbon, Portugal (Porto Salvo) with Signify.

In this role, you will play a dual part: supporting our sales organization with quotes, tenders, contracts, and customer interactions, while also handling administrative and organizational tasks that ensure the smooth running of the team. You'll be a key enabler of operational excellence—driving both internal efficiency and customer satisfaction—while building the foundations for future growth in commercial or managerial roles within Signify.

What makes this role unique is its scope: you'll be involved in everything from managing corporate inboxes and onboarding new hires to supporting commercial negotiations and contract closure. This exposure will allow you to learn our business end-to-end, gaining both the technical and commercial skills to grow into a sales career within a global leader.

Key contributions you'll make:

• Quote & Deal Support: Prepare and validate quotes, deals, special price agreements, promotions, and tenders—ensuring accuracy, compliance with pricing policies, and timely delivery to requesters.

• Pipeline Management: Support sales teams by monitoring pipeline validity, ensuring quotes, orders, and price lists are accurate and updated in CRM systems.

• Contracts & Rebates: Manage contracts and commercial agreements in internal systems (e.g. ICON), supporting compliance with commercial policies and ensuring proper documentation, storage, and rebate booking.

• Customer & Lead Handling: Capture leads from inbound emails and phone calls, provide information on agreements, and support resolution of customer disputes to ensure satisfaction.

• Administrative & Organizational Support: Coordinate corporate inbox communications, manage distribution lists and announcements, support onboarding/offboarding, purchase orders, data archiving, and organize projects/events.

• Continuous Improvement: Take initiative to identify process gaps, propose alternatives, and implement new sub-processes that improve efficiency and stakeholder collaboration.

More about you

• Relevant experience in sales support, administration, or customer service (a degree in Business, Management, or related fields is an advantage but not mandatory).

• Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment.

• Customer-centric mindset with excellent communication and collaboration skills.

• Tech-savvy, comfortable with CRM systems, Microsoft Office suite and new digital tools.

• A growth mindset: eager to learn, continuously improve, and develop towards a sales career in a multinational environment.

Everything we'll do for you

You can grow a lasting career here. We'll encourage you, support you, and challenge you. We'll help you learn and progress in a way that's right for you, with coaching and mentoring along the way. We'll listen to you too, because we see and value every one of our 30,000+ people.

We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

Benefits you can expect:

• Continuous learning opportunities through online programs and on-the-job experiences.

• Mentoring, coaching, and international exposure for dynamic career development.

• A creative, inclusive, and global culture that empowers you to make a real impact.

• Competitive compensation and benefits package aligned with your experience.

Come join us, and together we can light the way.