Head Of Sales - Remote Eligible

Pdftools Head Of Sales

Pdftools is on a mission to empower people and businesses to share documents with trust and confidence, today and in the future! In over 70 countries, over 1000 customers trust our PDF technology to power their mission-critical business processes.

As a pioneer in the PDF industry since 1994 we have been instrumental in shaping the PDF standard as it is known today. We enable our customers to do their business effectively with a wide range of software solutions and developer components that define the PDF solution they can trust. Built with precision and passion in Switzerland. We are proud to say that we have an inclusive, supportive, and fun culture, yet ambitious in helping you grow your career.

Our team is made up of PDF technology veterans. We are extremely customer-focused, fun and hardworking team members across product, engineering, marketing, sales and more! We share common set of values that we look for in every new hire:

• We Get A Kick Out Of Solving Problems
• We Before I
• Always Learn, Always Improve
• We Take Ownership
• We Focus On What Matters

Come join us on our mission to empower people and businesses to share documents with trust and confidence, today and in the future!

The Role

As our Head Of Sales, you will take the lead in driving our global sales operations and strategy. Your primary focus will be execution excellence—ensuring we deliver a seamless, high-performing sales experience for our diverse customer base. Beyond core operational responsibilities, you'll also influence company strategy through customer insights and market feedback, working cross-functionally with Product, Growth, and Tech teams to shape how we grow.

This is not your average sales role. We need someone with enterprise sales experience who thrives in fast-paced environments, is both strategic and tactical, and can lead by example. You'll orchestrate the full sales process, mentor and upskill the team, and bring fresh perspectives to how we serve our customers—ranging from individual developers to large government organizations.

What You'll Do

Strategic

• Build and strengthen relationships with resellers and integrators.
• Collaborate with other departments to provide market signals and influence company decisions on pricing, positioning, and go-to-market (GTM) strategies.
• Use customer insights and data to shape and refine the GTM strategy, including resource allocation and geographic focus.

Tactical

• Lead and continuously improve the end-to-end sales process, including automation, materials creation, and team upskilling.
• Coordinate the overall customer sales experience, working closely with Growth, Product, and Tech teams.
• Lead the Customer Success team, driving upsell opportunities and identifying additional use cases beyond renewals.
• Plan and allocate resources for upsell and renewal priorities based on data and capacity.
• Measure operations daily, adjusting based on real-time customer data and team feedback.

Operational

• Manage the entire sales pipeline, testing and implementing new sales tactics to drive growth.
• Work closely with key stakeholders within customer accounts, ensuring their needs are addressed and providing enterprise-level solutions.
• Develop a deep understanding of our product and act as a trusted advisor to customers.
• Represent the company at industry events, building a network of partners and potential customers.
• Mentor and coach the team with hands-on support and guidance every week.

What We're Looking For

• 8+ years of experience in sales, with at least 3+ years in a leadership role (preferably in SaaS or tech).
• Proven experience in enterprise sales, managing diverse customer portfolios—from developers to government organizations.
• Strong track record of developing and executing successful sales strategies and scaling sales operations.
• Hands-on experience leading Customer Success or Sales teams with a focus on upselling, retention, and customer experience.
• Exceptional product knowledge and the ability to act as a credible product representative to customers.
• Ability to work cross-functionally and provide actionable market feedback to different teams.
• A proactive and data-driven approach to decision-making and performance optimization.

Our Benefits:

???? You get to impact the way over 1000 B2B customers get work done every month.

???? Push boundaries and dare to fail—that's how we learn!

???? Enjoy the flexibility of a hybrid work environment, and meet your team occasionally to work together and strengthen the team bond.

???? 16 weeks of parental leave - for mothers and fathers - 100% of your salary.

????️ 30 vacation days—yep, you read that right!

???? Don't leave your four-legged friends at home. Our offices are pet-friendly.

???? Need a long break? We offer sabbatical leave to employees who've been with us for over 2 years.

???? A personal development budget of up to 2000 CHF every year, plus days off for courses or training.

???? Internal knowledge sharing and external coaching options during your working hours to boost both your hard and soft skills.

???? Possibility of a Phantom stock option plan (PSOP). (Conditions apply.)

????‍???? Hack days to challenge you and your team, plus build amazing things.