General Sales Manager

Sales Manager / General Manager

Snelling is seeking a dynamic and results-driven Sales Manager / General Manager to oversee daily operations and drive revenue growth for one of our fast-paced service clients. This individual will be responsible for leading the team, managing sales initiatives, ensuring top-tier customer service, and maintaining efficient business operations. The ideal candidate is a strong leader who thrives in a hands-on environment, has proven success in sales or membership-based services, and is motivated to achieve operational excellence.

Key Responsibilities

• Leadership & Team Management
  • Recruit, train, schedule, and manage team members to ensure optimal performance.
  • Foster a positive work environment with a focus on accountability, teamwork, and professional growth.
  • Lead by example in delivering excellent customer service.
• Sales & Business Growth
  • Drive revenue by implementing sales strategies, membership programs, and upselling techniques.
  • Monitor KPIs and sales performance to meet or exceed goals.
  • Identify opportunities to increase customer engagement and retention.
• Operations Management
  • Oversee daily operations to ensure smooth, efficient, and safe business practices.
  • Manage budgets, inventory, and scheduling to maximize profitability.
  • Maintain compliance with company policies and procedures.
• Customer Service Excellence
  • Ensure all customers receive an outstanding experience.
  • Resolve customer concerns quickly and professionally.
  • Promote a culture of service and satisfaction.

Qualifications

• 3+ years of experience in a leadership role, preferably in retail, hospitality, automotive, or service industries.
• Proven track record of meeting or exceeding sales targets.
• Strong business acumen with experience in budgeting, scheduling, and P&L oversight.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced, hands-on environment.
• Flexible availability, including weekends and evenings as needed.

Benefits

• Competitive base salary + performance-based incentives
• Health, dental, and vision benefits (if applicable)