Business Development Representative

Business Development Representative (BDR)

Job Type: Full-Time, Hourly Starting Pay Range: $25.00 - $30.00/hour Working Hours: Monday - Friday, 8 AM - 5 PM Location: On-site, Greenville, SC 29615 Work Environment: Office Setting, on-site, Moderate to High Paced Work, Team Environment, B2C and B2B Company, Family Owned, ~ 100 Employees, one location

Who We Are and What We Do Circuit Board Medics (CBM) was founded in 2010, and since then has built a stellar reputation in the remanufacturing industry by delivering high-quality work and exceptional customer service. We specialize in the repairs and upgrades of automotive and appliance modules, restoring the circuit boards of vital components helping to get our customers back up and running. By choosing CBM, our customers experience superior quality and significant cost savings compared to purchasing new replacement parts—all while contributing to a more sustainable future through remanufacturing. Guided by the vision "CARE. SERVE. RESTORE.", we are dedicated to restoring normalcy to our customers' lives when their electronics fail. This mission is driven by a team that genuinely cares, upholding the core values of People, Excellence, and Ownership in everything we do. Often this means going beyond the in-house repair work we do to consult with our customers remotely in order to diagnose and troubleshoot faults and failures. Through this level of excellence in workmanship and true customer care, Circuit Board Medics has earned a five-star reputation in the world of automotive and appliance circuit board remanufacturing.

About the Role

As our Business Development Representative (BDR), you will play a key role in driving growth for our B2B sales channel by cultivating stronger, more meaningful relationships with target customers. The goal of this role will be to bridge the gap between current eCommerce business customer engagement (B2C) and long-term account development (B2B). By focusing on consistent outreach, discovery, and tailored follow-up, you will help ensure that high-potential customers are identified and then receive the attention, communication, and support they need to cultivate trust, identify new opportunities, and ultimately increase customer loyalty and sales revenue.

Key Responsibilities:

• Proactively identify and engage prospective and existing target customers through calls, emails, and other outreach activities
• Develop an understanding of customer needs, challenges, and goals to identify opportunities for alignment with our product offerings and channels
• Nurture relationships with decision-makers and stakeholders to create long-term sales opportunities
• Recognize high potential leads and funnel them to our account management team for follow-up
• Maintain accurate records of customer interactions and pipeline activities in the CRM system
• Manage order entry processes, provide warranty support to customers, and generate running reports to ensure operational efficiency and customer satisfaction.
• Collaborate with sales and marketing teams to refine outreach strategies and messaging
• Track and report on key metrics such as pipeline activity, lead conversion, and customer engagement

Growth Opportunities

This role provides a foundation for a career in sales, account management, or business development. High-performing BDRs will have opportunities to transition into more senior roles as they gain experience, demonstrate success, and create space for their own growth.

Qualities You Should Exhibit

Excellent communication and interpersonal skills Highly motivated, self-starter, goal-oriented, and eager to learn Ability to build rapport and engage customers at different levels Strong organizational skills and attention to detail

Desired Qualifications

Bachelor's degree in Business, Marketing, Communications, or related field (or equivalent experience). Prior sales or customer-facing experience

Benefits

Health Insurance - eligible 1st of the month after hire Voluntary Benefits - dental, vision, short-term and long-term disability, life insurance Paid time off - 2 weeks per year Paid holidays - 8 days per year Stable Hours - Monday - Friday, days 401(k) with company matching Parental time-off Adoption benefits Casual dress code Branded clothing allowance Free fruit Social outings

What can you expect during the application process?

Start by applying online through our website or Indeed paying close attention to our custom application questions. We want to get to know YOU! Complete two assessments emailed to you with "Circuit Board Medics Application" in the subject line. (You will receive the second email after completing the first assessment.) Please allow up to 30 minutes to complete both assessments, which may require use of a computer. Our talent team reviews each completed application within 3 business days. If we are interested in moving forward with your application, you will receive a phone call within 1 week of your completed assessment date.

Circuit Board Medics does require passing a Background Check and Drug Screening as terms of employment.

Need Help? If you need any help along the way, you can reach us at recruiting@circuitboardmedics.com