This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Are you passionate about turning potential into performance? As a Digital Sales Specialist, you'll leverage your skills to handle inbound sales contacts via calls, chats, and emails. You'll acquire new customers and upsell additional products and services to our existing clients. Your expertise will drive sales growth, contribute to our success, and enhance customer satisfaction.
What Our Digital Sales Specialist Enjoy Most About the Role
Maximize Your Sales Potential: Consistently achieve and surpass weekly and monthly sales goals using your effective selling techniques.
Become a Product Expert: Master order processing, understand all products and services, and stay informed about competitors to effectively promote and compare offerings.
Transform Customer Experiences: Support and enhance customer satisfaction with professionalism and courtesy, keeping people connected to what matters most.
Efficient Sales Handling: Promptly and efficiently manage inbound sales contacts, meeting all call handling metrics.
Working Conditions
Normal office environment.
Required Qualifications
Education
High school diploma or equivalent
Skills & Abilities
Proven sales techniques with consistent achievement of sales goals
Knowledge of cable products and services (TV, internet, telephone)
Proficiency with computers and billing software
Strong prioritization and organizational skills
Preferred Qualifications
2+ years call center sales experience