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Inside Sales Account Manager, Quill

Build long-term customer relationships to increase sales and profit margins
Chicago
Junior
yesterday
Staples

Staples

A Canadian retailer specializing in office supplies, electronics, furniture, and business services.

Job Title

$1,500 Sign on Bonus (paid at 90 days of service)

$22.75/hour - $27.00/hour, plus commission

Quill makes the job of ordering supplies easier and more rewarding. While delivering everything from paper, ink, and toner to cleaning supplies and technology. Quill showcases exceptional customer service. Quill had proven to be a trusted partner of Staples since being acquired in 1998.

What You'll Be Doing

Be the primary point of contact and build long-term relationships with customers.

Manage existing customer accounts with an emphasis to drive increase sales and achieve profit margins.

Help customers through email, phone, and present annual business reviews online.

Develop a trusted advisor relationship with key accounts and their affiliated offsites.

Effectively manage your book of business through productivity and pipeline management.

Collaborate with internal business partners.

Educate our customers on our products and programs, to assist them with consolidating their business needs to be their one stop shop.

Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.

What You Bring To The Table

Demonstrated ability to communicate, present and influence.

Excellent verbal and written communications skills.

Self-motivated and able to thrive in a results-driven environment.

Natural relationship builder with integrity and reliability.

Ability to prioritize among competing tasks.

Critical thinking and problem-solving skills.

Strong time management and organization skills.

Qualifications

What's needed- Basic Qualifications:

High School Diploma or G.E.D

1 year of sales or other relevant experience

Effective communication (oral or written) and effective relationship building skills

What's needed- Preferred Qualifications:

Proven account management or other relevant experience

Bachelor's Degree

We Offer

  • Hourly pay plus sales bonus, based on performance - variable bonus target of approximately $21,000 annually, if all goals and targets are successfully met
  • Inclusive culture with associate-led Business Resource Groups
  • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
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Inside Sales Account Manager, Quill
Chicago
Inside Sales
About Staples
A Canadian retailer specializing in office supplies, electronics, furniture, and business services.