Wireless Sales Consultant
As the Working and Learning Company, we are dynamic, inspiring partners at Staples Canada. We inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together.
Some perks and benefits:
- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs
- And more...
Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.
Some of what you will do:
- Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
- Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
- Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
- Responsible for achieving personal sales goals
- Maintain company merchandising standards, including current pricing
- Support asset protection procedures and privacy standards
- Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
- Effectively resolves customer concerns and escalates to management when appropriate
Some of what you need:
- 3 months to 1 year of wireless sales or sales experience
- Customer focus and service orientation
- Demonstrates strong selling ability
- Demonstrates ability to coach others
- Capacity to communicate with clients effectively using a variety of mediums
- Ability to plan, organize and prioritize efficiently to effectively handle their daily responsibilities and serve our customers
- Technology savvy
- Curious
- Approachable
- Passionate
- Problem solver