✨ About The Role
- The Payment Consultant plays a critical role in educating and guiding business owners towards appropriate Stax solutions and product offerings
- Responsibilities include responding to inbound calls, maintaining follow-up tasks, and navigating through the sales cycle from initial discovery to close
- Payment Consultants are expected to stay updated on industry trends, competitive landscape, and specific verticals that can benefit from Stax solutions
- Collaboration with Customer Success and Underwriting teams is essential to ensure a positive customer journey
- The role involves effective navigation through internal systems like HubSpot, Google Apps, and Voxtell phone, as well as representing the brand at community events and engagements
âš¡ Requirements
- Experience in sales, particularly in selling technical solutions with a 30-45 day sales cycle, is essential for success in this role
- Strong collaborative attitude and ability to work well within a team environment
- Must possess innate curiosity and empathy to understand merchant's business needs and pain points
- Attention to detail, strong work ethic, and excellent communication skills are key attributes for this position
- Ability to build strong interdepartmental relationships and collaborate effectively with various teams within the organization