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Senior Solution Sales Executive - SCM

Drive long-term customer success through strategic supply chain solution sales and relationship management
Tokyo
Senior
3 days ago
SuccessFactors

SuccessFactors

A provider of cloud-based human resource management software for talent management, core HR, and HR analytics.

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Senior Solution Sales Executive

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Responsible for selling a specific set of SAP Supply Chain products and solutions and certain related partner solution(s), typically within a line of business or buying center (Chief Supply Chain Officer/Chief Manufacturing Officer/Chief Product Officer). Responsible for building and maintaining relationships with SAP's customers, prospective customers, partners -- and for maintaining customer satisfaction. Identifies opportunities and generates demand where SAP's capabilities in the respective set of SAP Supply Chain products/solutions addresses a customer's business need. Supports efforts to ensure solutions are adopted and value is realized. Responsible for the continuity and expansion of the customer's ongoing business with SAP. Focused on named existing and/or prospective accounts. Maintains customer relationship and influences customers' requirements' specification.

Accountability:

  • responsible for delivery of outcome of assigned projects or areas of responsibility
  • internally recognized senior on complex technical and business matters
  • works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions
  • collaborates in devising long-term concepts
  • may include team lead or supervisory responsibilities

Complexity:

  • contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects)
  • works independently on topics while setting priorities having sole responsibility
  • provides regular project status and updates
  • decisions/solutions can enhance essentially current and future design and strategy
  • enhance complex systems & processes

Experience:

  • advanced technical or business skills and special knowledge in one / several areas. (especially business knowledge for PLM/SCM Planning/Manufacturing/Logistics/Service Maintenance/Plant Maintenance).
  • individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations.
  • typically several years experience with increasing amount of responsibility.
  • IT Project knowledge/experience (Not mandatory)
  • Basic IT technology knowledge, especially in areas such as AI, data management, and ERP.

Communication:

  • builds and maintains partnerships with internal and external customers and partners
  • experience for customer executive communication and building relationship with them.
  • contributes actively to build common ground for cooperation
  • communicates clear and conveying processes & policies in a way that others can understand
  • communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers

Key Responsibilities & Tasks:

Role Purpose:

To drive cloud revenue growth by aligning customer needs with SAP Supply Chain solutions, providing domain expertise, and articulating value to achieve customer outcomes. The role supports renewals and expansions, fostering long-term customer relationships and successful solution adoption.

Key Responsibilities include but not limited to:

  • Understand customer business goals and desired outcomes, aligning solutions to customer needs
  • Partner with account owners and involved Partners to position value through solution-specific sales motions
  • Build a healthy pipeline aligned with customer needs, leveraging Partners to drive booking, retention, and expansion
  • Orchestrate and bring domain expertise to support key sales motions, aligning customer expectations between license sales and Partner services
  • Articulate the expected value to customers, securing paths to future success and ensuring ongoing success to realize customer lifetime value.

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

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Senior Solution Sales Executive - SCM
Tokyo
Sales
About SuccessFactors
A provider of cloud-based human resource management software for talent management, core HR, and HR analytics.