Digital SALES Expert Applications Services (H/F)

Job Opportunity At Ricoh Rungis, France

Apply by May 31st 2026 Your Workplace Ricoh Rungis, France Hybrid Job category Computer Occupations, All Other Your Day-to-Day Contract type Employee Experience level Junior Full-Time (35 hrs/wk) Your Rewards

About the Role

Objectifs de l'emploi :

-Identify, develop, follow up, and finalize a portfolio of sales opportunities for GED-ECM solutions and services in relation to expressed client needs,

-Consulting missions in data governance,

-Consulting missions in document management (framing studies, drafting of document charters, archiving, specifications, construction of service offers, etc.),

-Participate in the construction of our offer and carry out pre-sales missions in collaboration with commercial teams (determination of needs, definition of solutions, realization of quotations, etc.),

-The Digital Sales Expert has a list of accounts where he/she intervenes as the main seller

Your responsibilities

Activités principales :

-Develop the turnover of GED-ECM solutions at clients/prospects within the framework of the objectives set, while respecting the methodology and commercial policy of Ricoh,

-Prepare prospecting actions: select appointments according to the company's strategy, upcoming deadlines, and optimization of the coverage of one or more lists entrusted to him/her; set the objectives of the interview, make appointments with Clients/Prospects,

-Conduct face-to-face interviews:

Discover the client/prospect environment,

Carry out an analysis of document needs,

Present Ricoh, its products, and its solutions to the client/prospect,

Ensure the demonstration of GED-ECM solutions and argue the offer (at the client or on RFR site),

Evaluate the most suitable solution to optimize the management of document flows of the client/prospect and obtain a written commitment.

-Inform yourself about the positioning of the competition in terms of:

GED-ECM solutions, Commercial policy, Strengths and Weaknesses.

-Ensure the administrative tasks related to commercial actions: Ensure the completeness of the Clients/Prospects database. Qualify the Client file (Siebel

Required skills

Holder of a Bac+2 to Bac+5 type:

Bac+2 – BTS SIO (Information Services for Organizations);

BTS NDRC – Negotiation and Digitalization of the Customer Relationship ;

Bac+3 – Professional License in Digital Professions ;

Master in Commerce / Business Development / Business Engineering

You have professional experience of between 3 and 5 years.

Techniques :

-Competence in document management, electronic signature, and archiving (knowledge of document life cycles, principles related to digitization, archiving, knowledge of standards and norms, etc.),

-Functional expertise in GED-ECM solutions (Docuware, M-Files, Alfresco …),

-Dematerialization LAD-RAD,

-Process management/Workflow,

-Electronic archiving,

-Knowledge of the computer circulation of documents in a company,

-Knowledge of IT and networks,

-Knowledge of company structures (activities, results …),

-Knowledge of the competition (ECM-GED solutions, commercial policy).

Ricoh Sales Technique :

-Know the techniques of taking appointments by phone,

-Know the techniques of face-to-face interviews: (preparation, discovery, proposal, negotiation, conclusion),

-English level intermediate B2.

Comportmentals :

-Excellent oral and written communication, ease in face-to-face as well as on the phone -Relational ease -Argumentation, ability to convince, sense of negotiation -Customer service sense -Analytical and synthetic spirit.

What we offer The position is within a large group offering prospects for evolution, with strong autonomy in the organization of work and a preserved work-life balance.