View All Jobs 32005

Customer Service Executive - Sales - NCV Finance Other OEM - Motor Finance - Sales - Indore - M.G Road (tcfsl) - CSE

Manage end-to-end customer relationships and generate sales leads in the motor finance sector
India
Entry Level
16 hours agoBe an early applicant
Tata Capital

Tata Capital

A financial services provider offering a range of services including consumer loans, wealth management, and commercial finance in India.
93 Similar Jobs at Tata Capital

Customer Service Executive

A Customer Service Executive who effectively manages DSE interactions, channel partners, and the open market. CSE's responsibilities also include collaborating with internal stakeholders, including operations & credit teams, to ensure efficient loan application processing.

Lead Generation

  • Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market.

Customer Relationship Management

  • End to end customer relationship management including explaining product offerings and resolving sales queries.
  • Cross-selling product offerings to customers.
  • Educates customers with information to build their understanding of issues and capabilities.
  • Goes beyond their day-to-day work to assist customers in a positive manner.

Dealer Relationship Management

  • Maintaining relationship with assigned dealer.

Deal Processing

  • Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)

Internal Stakeholder Management

  • Interact with operations and credit team in order to ensure smooth processing of loan application.

Education Qualification:

Graduate in any stream. Commerce Graduate preferred.

Specialized Job Competencies:

Functional Competencies:

  • Communication Skill
  • Negotiation Skill
  • Market/Industry Knowledge
  • Analytical Skill
  • Product Knowledge

Behavioral Competencies:

  • Execution Excellence
  • Customer Centricity

Hiring Parameters:

  • Candidates from commerce graduate stream preferred.
  • Should be comfortable to move in the market.
  • Should have a learning attitude.
  • Should have a bike and license.
  • Good knowledge of RTO (UV)
  • Should have product knowledge (UV)
+ Show Original Job Post
Suggest a correction
























Customer Service Executive - Sales - NCV Finance Other OEM - Motor Finance - Sales - Indore - M.G Road (tcfsl) - CSE
India
Sales
Apply to job
About Tata Capital
A financial services provider offering a range of services including consumer loans, wealth management, and commercial finance in India.