The objective of the Relationship Manager - SME Banking is to originate new business prospects within the Small and Medium Enterprise (SME) sector through direct sourcing and open market channels. This role involves acquiring and managing customer relationships, taking proposals to the disbursement stage, generating revenue, and cross-selling retail products to SME clients.
Main Accountabilities:
New Business Prospects: Originate new business prospects within the SME / infrastructure sector through direct sourcing and open market channels.
Customer Acquisition: Acquire SME customers and manage their proposals, guiding them up to the disbursement stage. Achieve the targeted New To Business (NTB) numbers.
Business Generation: Meet existing SME clients to identify business opportunities and drive revenue. Cross-sell retail banking products to SME customers to maximize revenue and meet sales targets. Sales of other financial solutions including other products, leasing, insurance & wealth etc.
Portfolio Quality: Maintain the Early delinquency (ED) and other compliance parameters including PDD, deferrals etc.
Compliance and Regulations: Ensure compliance with all relevant regulatory requirements and internal policies. Stay updated on changes in regulations affecting SME banking.