Sales Support Representative
Taylor Corporation
Sales Support Representative
Taylor Corporation is a growing, dynamic company with big plans for the future ― and our people. Family owned and proud of it, we power our employees' potential and strive to create opportunity and security for every member of the team. We're passionate about our work, we believe there is always a better way, and we're in this for the long haul.
Ready to build a career? It's time to look at Taylor.
Your Responsibilities:
- Printing tickets and putting together job packets
- Sample and order retention processes
- Leading our Siteline implementation and customer setup for Siteline
- Including standardization across multiple departments that need to be in line for this implementation to succeed
- New Customer Onboarding and account setup
- In house support for remote Account Managers
- Support in the continuation of SOP's, Work Instructions, Job Aids and training documentation.
- Work flow assistance in the department
- Working with production on pulling samples to send to customers
- Working with pre press to get proofs printed, plates ordered, proofing
Your Shift:
- Monday - Friday, 8:00am - 5:00pm
- Onsite at MN-North Mankato-2020 Lookout Drive
You Must Have:
- A High School diploma or the equivalent
- Previous customer service or customer support experience
- Strong written, verbal, and digital communication skills
- Ability to develop lasting professional relationships with customers and co-workers
- Strong attention to details, demonstrate strong communication and organizational skills, independent judgement and problem-solving skills
- Effective time management skills and the ability to manage and prioritize multiple tasks
The anticipated hourly range for this position is $22.00 - 24.00. The actual base offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation's total compensation and benefits package for employee.
About Taylor Corporation
One of the largest print and communications firms in North America, Taylor's family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world's most recognizable brands.
With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.
Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.