Inside Sales Accelerate

Internal Sales Manager

Achieve revenue and gross profit objectives by managing your client base from an internal sales perspective. Develop profitable client relationships through efficient order management and effective handling of customer requests. Complete requests for information about offerings, quotations, technical information, and positioning of TD SYNNEX programs and services in a timely manner.

Responsibilities include:

• Managing complete orders, including placing orders, following up to ensure all holds are released, and providing tracking information to customers at the time of shipment (25%).
• Proactively contacting and developing a specific account base, and seeking new business opportunities to achieve growth and profitability objectives (25%).
• Effectively managing the customer experience by responding to all quotations, quotations, and orders through multiple communication modes (telephone, email, instant messaging, fax) (10%).
• Proactively discussing TD SYNNEX value-added services, including the TD SYNNEX Reservation Program, Configuration Services, and others as needed (10%).
• Using your expertise to negotiate TD's gross margin through additional and cross-sell opportunities (5%).
• Developing and improving relationships with all TD SYNNEX departments and field representatives of suppliers to act as a liaison on behalf of the client (5%).
• Gathering competitive, market, and pricing information and providing feedback to relevant parties (5%).
• Attending all mandatory supplier training, informational lunches, and seminars (5%).
• Supporting other sales teams when coverage is needed (5%).
• Providing leadership to the team by being an expert in the field (5%).
• Performing other additional tasks as assigned.
• Meeting attendance and punctuality standards.

We are looking for candidates with:

• High School Diploma
• University or college degree in Sales/Marketing majors

Work experience:

• Sales
• Call center/retail sales in the computer industry

Industry experience:

• 3 years in the industry or 5+ years of sales experience
• 5 years in the IT industry

Other related experiences:

• Knowledge of software/hardware/network products
• Knowledge of Windows, Office Suite applications, CRM tools

Key Skills

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!