Sales Support Admin

Sales Support Administrator

Our Account Segment supports major international companies such as Microsoft, SAP, IBM, Bayer, Coca-Cola, Toyota, and HSBC—organizations that operate across multiple countries. These strategic accounts benefit from dedicated support teams to ensure consistent service and customer satisfaction on a global scale.

As a Sales Support Administrator, you will play a vital administrative role within our global sales organization. Your primary responsibility is to manage and optimize back-end processes to ensure customer needs are met efficiently and accurately. This includes processing orders, maintaining product catalogs, coordinating with internal teams, and supporting account managers in delivering a seamless customer experience.

Essential Duties & Responsibilities Required:

• Learn and apply basic terminology and concepts related to account management.
• Perform clerical and administrative duties for the assigned sales department or team.
• Process sales orders, promotional requests, and quotes.
• Manage data entry, generate reports, track orders, and handle email follow-ups.
• Oversee inbound and outbound pricing quotes and ensure timely order processing to meet daily and quarterly revenue targets.
• Respond to customer inquiries regarding pricing, product availability, shipping, and service issues.
• Resolve issues related to shipping, stock availability, and promotional adjustments.
• Maintain daily transactional engagement with customers and internal partners.
• Represent TD SYNNEX professionally in all interactions with business partners and customers.
• Perform additional duties as assigned.

Qualifications, Required Knowledge Skills & Abilities and Working Conditions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to build strong, effective working relationships.
• Comfortable working under pressure with high workloads and tight deadlines.
• Friendly, courteous, and customer-focused communication style.
• Outgoing, articulate, and socially confident.
• Adaptable and open to change.
• Proficient in basic computer applications (e.g., spreadsheets, word processors, databases).
• Maintains a positive attitude in the face of challenges or setbacks.
• Committed to providing timely and courteous customer service.
• Flexible availability for training.

Required Educational:

• Required: High School Diploma or GED
• Preferred: University Bachelor's Degree

Key Skills

Organizational Analysis, Positive Attitude, Proactive Approach, Process Oriented, Sales Support

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!