Business Development Representative | Représentant Au Développement Des Affaires

Business Development Representative Level I

The Business Development Representative Level I is responsible for maintaining customer relationships, driving vendor initiatives, supporting partner enablement activities, and managing vendor pipelines. You will work to become a subject matter expert (SME) on products and programs for the sales organization. You will routinely develop and maintain strong customer relationships while identifying and closing new business.

What You'll Do:

• Maintains and builds relationships with customers, ensuring their satisfaction and addressing any concerns or issues.
• Provide excellent customer service and support, serving as a primary point of contact for customer inquiries.
• Drive vendor initiatives and supports partner enablement activities.
• Collaborate with vendors to develop and execute strategic initiatives that drive business growth.
• Support partner enablement activities and work closely with internal teams to achieve vendor-specific key performance indicators (KPIs) and targets.
• Develop in-depth knowledge of vendor products, programs, and industry trends.
• Track and manage the vendor pipeline, including identifying and qualifying leads, and moving opportunities through the sales cycle.
• Coordinate with internal teams to ensure timely follow-up and accurate reporting on vendor-related activities.
• Build customer relationships to effectively market a broad range of TD SYNNEX's product portfolio.
• Actively participate in the sales team customer account planning and review process.
• May attend industry specific business training from vendors.

What We're Looking For:

• 0-1 years of relevant experience, with a Bachelors degree in business, marketing, or related fields preferred; high school diploma required.
• Proficient in customer relationship management, negotiation, and office skills.
• Basic understanding of sales processes, procedures, and terminology.
• Willing to travel as needed.
• Capable of following instructions, operating common office equipment, and performing accurate data entry.
• Excellent verbal and written communication skills in English and local languages, including formal presentations.
• Demonstrated ability to collaborate effectively with diverse individuals.
• Strong organizational skills and efficient time management.
• Adaptability to change and ability to perform under pressure.
• Upholds social, ethical, and organizational standards with a commitment to confidentiality.
• Skilled multitasker with strong relationship-building and empathy.
• Comfortable with prolonged phone use and extended periods of immobility, standing, or walking.
• Quick learner with proficiency in new systems and technology.
• Willingness to work non-standard hours or overtime occasionally.
• Able to work in a professional office or remote environment.