Inside Sales Analyst

Inside Sales Analyst

TE Connectivity has an Inside Sales Specialist (ISS) position available in the North America's region within the Automotive Division business unit, reporting to the Inside Sales Manager. This position has responsibility for calling and managing various Customers, to sell TE products. Many of the related account activities, largely comprise of Tier 2/3 suppliers and Distributors.

A Day in the Life

• Delivering an extraordinary customer experience by technically advising customers on TE products, services, and capabilities to best meet the needs of the customer.
• Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.
• Growing and nurturing customer relationships on every interaction that results in measurable Customer value to drive Sales.
• Involved in Customer interactions, including receiving PO's, supporting delivery and Customer Care team members, verifying capacity checks, and other program requirements.
• Responding to customer with technical specifications to meet their application needs.
• Negotiating customer terms and conditions.
• Driving sales growth through maximization of resources and execution of market segment strategies.
• Nurturing short to mid-term opportunities through regular touch points.
• Leading qualification and follow-ups of inbound leads received through various sources (including company website, sample system, social media channels, events, and other sources).
• Communicating via various channels such as telephone, email and chat with customers and internal support areas including production, sales, engineering, logistics, and others as necessary.
• Liaising effectively with various internal business partners such as Engineering and Customer Care to resolve customer inquiries and requests.
• Reacting positively to changing business conditions by proving to be flexible and adaptable.

Job Requirements

• Bachelor's Degree (Preferred) - e.g. Engineering/ Business/ Marketing / Sales
• Willingness and technical aptitude to understand and communicate TE's product portfolio.
• Maintaining a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.
• Influencing, consulting, problem solving, and demonstrating resourcefulness.
• Demonstrating the ability to maintain progress on multiple tasks, set priorities, and manage time effectively.
• Being a team player, critical thinker, self-motivator and maintaining a proactive positive attitude.
• Willingness to accept coaching to improve your service to customers.
• Strong verbal and written communication skills, including presentation and computer skills (i.e. PowerPoint, Excel, Word, Salesforce, and other internal tools).
• Must be ambitious, exhibit strong results-orientation and execution characteristics.
• Ability to effectively organize, prioritize and accomplish multiple conflicting tasks, make intelligent, timely decisions and solve problems independently.
• Ability and willingness to travel as required, including international travel.
• Fluent English & Spanish