Senior Sales Manager

Senior Regional Sales Manager Medical OEM - Americas East & Latin America

TE Connectivity's Account Management Teams are responsible for selling TE's products, systems, services and solutions, providing detailed technical product information and maintaining relationships with customers in assigned geographic territory, industry or accounts.

The Senior Regional Sales Manager is responsible for developing and leading a regional sales strategy to drive maximum revenue growth via the Account Management Team. This manager will drive account penetration and customer satisfaction for all accounts within their territory. Responsible for promoting the technology of TE Medical Business Unit and position TE Medical for a long-term growth. Communicate Voice of Customer to internal stakeholders, managing programs from concept to completion, and setting strategic vision of the accounts to key stakeholders and direct reports.

What You Will Be Doing

• Develop and execute effective regional sales strategies and work with Account Managers to build and manage account plans to maximize base business and grow new business in alignment with Medical BU strategy
• Support the strategic shift to selling highly engineered components leveraging digital channels
• Drive alignment of customer's business priorities across various TE Medical functional teams (i.e., product management, engineering, project management, operations, quality, and finance)
• Follow SET framework to drive customer account plans to ensure functional team performance aligned to delivery of Extraordinary Customer Experience (ECE) as evidenced by positive Net Promoter Score (NPS)
• Provide leadership and strategic direction to the Account Managers and other functional teams engaging with the assigned accounts
• Lead and stand accountable for the regular sales operations including forecasting, booking fulfillment, pipeline development, accounts receivable management, customer relationship management and TEOA (TE Operational Advantage) continuous improvement activities
• Maintain and cultivate customer intimacy with high-level decision makers and influencers within key and strategic accounts
• Engage in critical Quarterly Business Review (QBR) with customers and contract negotiations for pricing, logistics, new product development, and quality
• Understand market dynamics and trends across various medical therapies and align business strategy and account plan to capitalize on both current and future trends
• Adhere to established budgets and manage team accordingly to ensure compliance
• Manage team through effective system tools (i.e., SFDC, Power BI, IBP, Mediafly, etc.)
• Develop and amplify talent, including robust management of Individual Development Plans

Key Performance Indicators:

• TE Revenue Pipeline development and conversion to design wins and revenue
• YoY revenue growth
• Employee Engagement and Inclusion scores
• Revenue performance to fiscal budget and forecast commitments
• Gross margin target
• Forecast accurac
• Customer Effort Score/Net Promotor Score (NPS)

What Your Background Should Look Like

• Bachelor's degree or higher in Business Administration, Science, Engineering, or Marketing
• 13+ years' experience to include high-performing technical and/or complex organizational leadership experience, and 5+ years of medical device sales and/or product management experience
• Significant customer and market knowledge of medical industry, competitors, products, trends and market drivers
• A professional level of business acumen and strong commercial understanding
• Excellent internal/external relationships and communication skills
• Strong interpersonal and influencing skills and the ability to build strong, credible relationships with multiple functions inside and outside of TE
• Demonstrated ability to effectively organize, prioritize and accomplish multiple tasks, make decisions, and solve problems independently
• Strong knowledge in the Microsoft Office products including Outlook, Word, Excel, PowerPoint and Team
• Strong foundation in selling, presenting, influencing, and negotiating

Competencies

SET: Strategy, Execution, Talent (for managers)