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Direct Sales Analytics And Performance Reporting Project Manager

Own our end-to-end sales performance analytics and reporting framework for the Direct Sales organization
Knoxville, Tennessee, United States
Senior
$98,175 – 115,500 USD / year
22 hours agoBe an early applicant
Tennessee Staffing

Tennessee Staffing

A government-affiliated entity providing staffing solutions and employment services within the state of Tennessee.

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Job Opportunity at U.S. Bank

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

The Direct Sales organization is scaling rapidly and requires strong analytics, reporting, and performance insights to support execution, decision-making, and growth. This role provides end-to-end ownership of sales performance analytics and operational reporting, ensuring leaders and teams have clear visibility into results, trends, and opportunities across the Direct channel.

What You'll Do

Analytics, reporting & performance insights

  • Own the design, delivery, and ongoing evolution of performance reporting and analytics for the Direct Sales organization
  • Track and report on key business and sales KPIs including sales activity, lead generation, retention activity, value-added sales (MPS), and USB deepening (referrals and compensation)
  • Produce executive-ready insights that highlight trends, risks, opportunities, and performance against targets
  • Support campaign analytics and compensation reporting, including performance thresholds and required reporting files
  • Maintain reporting structures and hierarchies, ensuring alignment across BI platforms and master data (MDM)

Tools & data enablement (Salesforce as a platform, not the focus)

  • Leverage Salesforce and related tools as key data sources for analytics, dashboards, and reporting
  • Partner with technical and BI teams to ensure data accuracy, integrity, and consistency across systems
  • Identify opportunities to automate or streamline recurring reports and reduce manual effort

Business operations & cross-functional partnership

  • Partner with Direct Sales leadership, Marketing, Finance, HR, and Business Intelligence teams to align reporting definitions and priorities
  • Support ongoing tracking of lead-generation and retention activities in coordination with Marketing and Hybrid teams
  • Continuously improve reporting processes to better support sales execution and leadership decision-making

Basic Qualifications

Bachelor's degree, or equivalent work experience

Eight to ten years of experience in project management activities

What We're Looking For

Experience in analytics, reporting, sales operations, or business operations roles

Strong ability to interpret data, identify insights, and communicate findings clearly to senior leaders

Experience working with CRM and reporting platforms (e.g., Salesforce, BI tools) in an analytics or reporting capacity

Strong project management and stakeholder coordination skills

Advanced project management knowledge preferred

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

Benefits

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements).

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Direct Sales Analytics And Performance Reporting Project Manager
Knoxville, Tennessee, United States
$98,175 – 115,500 USD / year
Sales
About Tennessee Staffing
A government-affiliated entity providing staffing solutions and employment services within the state of Tennessee.