Sales Consultant, Hospital Solutions (TN)

Sales Growth And Customer Engagement Role

This role is responsible for supporting sales growth and customer engagement driving sales performance, clinical support, and overall customer service within an assigned sales territory. The position manages new and existing accounts, provides product and clinical support, and identifies opportunities to expand utilization across the portfolio. The role builds and maintains strong customer relationships, leads territory-level collaboration with internal partners, and ensures accurate use of sales tools, forecasting, and contract management.

Principal duties and responsibilities include:

• Owning all accounts in assigned territory, new and existing account relationships, and representing the entire product portfolio for assigned modalities.
• Identifying and closing new opportunities by developing appropriate solutions and delivering implementation support across all customer types.
• Managing and nurturing account relationships to drive expansion and renewals, secure wallet share and demonstrate problem solving to customers as needs arise.
• Engaging in regular face to face customer call activity.
• Leading collaboration and coordination with all supporting roles to handle customer needs and expectations.
• Using sales tools daily to effectively manage prospects, existing accounts, opportunities, pipeline and forecast in an accurate and timely manner.
• Maintaining accurate and timely management of customer contracts, including pricing adjustments and system updates.
• Identifying market trends, threats, and opportunities using sales data and customer feedback, and developing strategic plans to improve performance and market share within assigned territory.
• Building strong customer relationships by delivering value-driven solutions and providing exceptional follow-up and service to internal and external customers.
• Supporting field activities, including equipment evaluations, in-services, technical demonstrations, and training, to ensure customer success.
• Monitoring and maintaining customer market share, entering and closing customer appointments and capturing relevant sales campaign data.
• Developing professional expertise and maintaining technical and clinical proficiency across assigned modalities.
• Attending local, regional, and national events, meetings, and training sessions to enhance product knowledge, market understanding, and professional growth.
• Exercising good judgment within defined procedures and practices to determine appropriate action.
• Reviewing and complying with the Code of Business Conduct and all applicable company compliance policies and procedures, local, state and federal laws and regulations.
• Assisting with various projects as assigned by direct supervisor.
• Completing all administrative duties as assigned by direct supervisor such as accurate and timely expense reports and operating within operating expense budget.
• Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

Physical demands and working conditions:

• Must be able to physically cover and maintain regular face-to-face contact with customers over an assigned geographic area.
• Extensive travel by automobile/train/airplane is often necessary to cover assigned territory which includes overnight stays.
• Contact with customers by phone alone is not adequate. Occasional weekend work is necessary to support trade show events.
• Lifting requirements involve setting up portable booths, occasional lifting up to 50lbs, and transporting medical equipment and supplies for purposes of in-servicing customers.
• Must reside within assigned territory.

Supervision: None

Education and required credentials:

• Bachelor's Degree required; advanced degree preferred or equivalent experience.

Experience and skills:

• 2-5 years' related medical sales experience; or a master's degree with 3 years' experience; or a PhD without experience; or equivalent directly related work experience.
• Experience and proven success with consultative selling; approach and methodology.
• Demonstrates effective presentation skills, professional and executive presence, and effectively establishes credibility with any audience.
• Effective communication skills, both verbal and written; demonstrates ability to deliver timely and useful multi-mode communications to both internal and external customers.
• Must have basic computer skills including but not necessarily limited to, Word, Excel, Power Point.

The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Annual Base Salary Rate: $95,000 - $110,000 + Incentive pay. This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.

EOE, disability/veterans