SALES Development REP - Inside SALES (remote) - Remote Eligible

Sales Development Representative (SDR)

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service, and great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

This is a remote role based on a Central Time Zone work schedule. The Sales Development Representative (SDR) plays a critical role in generating qualified sales opportunities and filling the top of the sales funnel within a defined territory. This role focuses on outbound prospecting, utilizing research, strategic outreach, and personalized messaging to schedule meetings for our outside sales team. The SDR partners closely with sales and marketing to identify targets, engage prospects, and drive pipeline growth through persistence, relevance, and strong communication.

Role & Responsibilities

• Own the top of the funnel by identifying, engaging, and qualifying prospective clients through strategic, multi-channel outbound outreach (phone, email, social media, etc.).
• Partner with Regional Sales Directors to align on territory strategy, build target lists, and secure high-quality meetings with decision-makers.
• Conduct thorough research on organizations and contacts to personalize outreach and position Compass Group's value effectively.
• Utilize CRM and sales tools to manage workflows, track performance, and maintain clean, up-to-date data on all activities and opportunities.
• Leverage marketing assets and collaborate with creative teams to craft compelling messaging tailored to prospect needs and industry trends.
• Analyze campaign and outreach performance to adjust strategies, improve results, and share actionable insights with team members.
• Stay informed on market shifts, industry updates, and competitor positioning to enhance messaging and improve prospect engagement.
• Demonstrate professionalism, persistence, and adaptability in all interactions—balancing high activity levels with thoughtful, personalized execution.
• Exceed activity and conversion targets by consistently applying sales acumen, curiosity, and critical thinking to drive pipeline growth.

Core Competencies

• Effective Communication (both internally and externally)
• Sales Acumen
• Resilience
• Adaptability
• Collaboration
• Pipeline Management
• Ethical Judgement and Integrity
• Self-Discipline
• Results-Driven (consistently achieving and exceeding quota)
• Initiative
• Persistence
• Curiosity
• Critical Thinking
• Coachability and Continuous Learning

Key Skills

• Prospecting
• Lead Qualification
• Strategic Questioning
• Objection Handling
• Relevant and Personalized Messaging
• Proficiency in CRM and Tech Tool Stack
• Active Listening
• Organization
• Research and Analysis
• Persuasive
• Time and Priority Management

Qualifications

• Bachelor's degree preferred or equivalent professional experience
• 1–2 years of outbound prospecting or business development experience (preferred)
• Demonstrated success in high-volume outreach environments (phone, email, social, video)
• Proficient with CRM systems and common sales tools
• Strong written and verbal communication skills
• Organized, self-motivated, and comfortable working remotely
• Confident handling objections and engaging decision-makers
• Quick learner who thrives in a fast-paced, evolving environment

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Compass Corporate maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, paid parental leave, holiday time off, personal leave, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts (FSAs).