Inside Sales Specialist

Inside Sales Specialist

Location: Lund, Sweden or London, UK

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen. We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Job Summary: We are currently looking for a self-motivated and customer-oriented Inside Sales Specialist to join our team responsible for North Europe.

What you will do: As our new Inside Sales Specialist, you will be a key part of the Sales team and work closely with various people within the organization to give excellent customer service to our transactional customers across all three businesses. It is an exciting opportunity as this is a new way of working with the customers and you will have an opportunity to help shape this new department. It will be a fast-paced work environment, and you will have the opportunity to work with a wide range of different customers and products to ensure excellence in customer service. You will be responsible to deliver financial targets for the transactional customers across all three businesses, Services, Processing and Packaging. A big part of your day will be following up leads with customers and collaborating with colleagues to ensure we fulfil the customer's needs.

You will:

• Generate leads and opportunities by up/cross selling defined products/solutions based on customer data & by updating them on new products, mainly via digital platforms
• Nurture leads and close opportunities for transactional customers
• Receive and score leads for Strategic and Operational customers. Handover to Account Managers based on defined criteria
• Capture customer requirements accurately using different questioning techniques to configure solutions that maximize value for Customer & for Tetra Pak
• Be responsible for customer engagement and experience for transactional accounts
• Leverage on digital platforms to drive sales efficiency and promote Tetra Pak portfolio
• Promote customer self-serve via digital platforms, including e-business and My Tetra Pak
• Understand & comply with Tetra Pak's Commercial practices framework (including Pricing, Contract terms & Authorisation matrix), regulatory framework & general code of conduct
• Manage proper & timely documentation of Customer Files

We believe you have strong customer service skills, a drive for results and the ability to prioritize and deliver what is needed. You need to be a team-player and be successful in building good relationships with colleagues. To build and maintain successful relations with customers and internal stakeholders comes natural to you. To be successful in this position you have solid experience in customer facing roles. Experience in an engineering, maintenance or packaging environment is a plus. You are fluent in English.

We Offer You:

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

If you are inspired to be part of our promise to protect what's good; for food, people, and the planet, apply through our careers page.