Services Sales Specialists (multiple Openings) - Remote Eligible

Services Sales Specialists

Position reports to Tetra Pak headquarters at 3300 Airport Road, Denton, TX 76207; 100% telecommuting permitted from anywhere in the U.S. 75% U.S. & Canada travel required. Potential international travel for training purposes. Tetra Pak is not sponsoring work visas or relocation for this position.

What You Will Do

As a Services Sales Specialist, you will:

• Improve the customer experience through efficient communication and integrated service end-to-end along the whole customer productive value chain.
• Manage and develop focused sales areas and customer relationships from a Tetra Pak Services perspective.
• Serve as a key point of contact for our customers to ensure that their operational issues are resolved in a timely manner and identify their needs and deliver solutions to drive mutual growth.
• Work with our customers in the food and beverage industry and look for opportunities inside and outside our existing customer base to sell our services portfolio and grow our market.
• Act as a primary Market Area Services Sales point of contact with Tetra Pak Business Unit – CPS (Cheese & Powder Systems).
• Participate in the translation of global/cluster objectives related to three-year forecasting and planning into market area deliverable.
• Lead the creation, implementation, and follow-up of sales and business strategy for given area of responsibility or application.
• Lead understanding of our customers' needs through proactive continuous customer diagnosis and analysis.
• Lead opportunity management, cross-selling, up-selling and fact-based value proposal, and negotiate and close deals.
• Lead the growth of profitable Tetra Pak service contracts.
• Participate in the creation, implementation, and follow-up of sales in plans for Key Accounts in collaboration with Senior Key Account Managers.
• Lead creation service business plans in collaboration with portfolio Senior Account Representatives and Senior Service Engineers.
• Lead services dimension in project lifecycle management to ensure that the new Tetra Pak equipment is effectively handed over to services.
• Participate in follow-up value delivered, customer satisfaction, and profitability on service business with customer as well as internally.
• Participate in resolution of technical issues by being responsible for communication with our customers and issue drivers.
• Lead the creation of quality plans and participate in implementation and follow-up of targets.

We Believe You Have

Bachelor's degree in Chemical Engineering or a related field, and 5 years of technical and sales experience in the food industry including liquid food, ice cream, and cheese. Must also have work experience in:

• Cost drivers in a food production facility;
• Defining & selling quantified Value Driven Solutions;
• Industry leading Service Solutions for Ice Cream, Cheese and Liquid Food Production Operations;
• Indirect leadership of multifaceted teams;
• Creating and negotiating multimillion dollar, multi-year contracts; and
• 5 years in business financial management (P&L) using SAP/Business Objects.

We Offer You:

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

If you are inspired to be part of our promise to protect what's good; for food, people, and the planet, apply through our careers page.