Sales Consultant - Mojo Beds - Nelspruit

Job Posting

Key Responsibility Areas:

Sales maximization

Providing excellent customer service at all times

Basic administration

Following company policies and procedures

Assuring that showroom looks presentable at all times

Be involved in stock control and management

Assisting shoppers to find the goods and products they are looking for

Being responsible for processing cash and card payments

Stocking shelves with merchandise

Answering queries from customers

Reporting discrepancies and problems to the supervisor

Giving advice and guidance on product selection to customers

Balancing cash registers with receipts

Dealing with customer refunds

Keeping the store tidy and clean, this includes hovering and mopping

Responsible dealing with customer complaints

Working within established guidelines, particularly with brands

Attaching price tags to merchandise on the shop floor

Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards

Receiving and storing the delivery of large amounts of stock

Keeping up to date with special promotions and putting up displays

Experience and Qualifications:

Matric

Sales qualification advantageous

2 – 3 years' retail sales experience

Furniture/ Bedding sales experience preferred

Computer literate

Skills:

Must have a systematic work approach

Must have excellent customer communication skills

Must have good telephone etiquette

Attention to detail

Time management

Internal motivation

Must be able to handle conflict

Must be able to work under pressure

Friendly, motivated and calm

Friendly and engaging personality

Comfortable working with members of the public

Should have a confident manner

Must be helpful and polite

Assistants should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stock

You should have a comprehensive understanding of your area of sales i.e. retail, Fast Moving Consumer Goods, sports equipment etc.

Able to work as part of a sales team

Knowledge of inventory techniques

Should be of a smart appearance and articulate

Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998 (and any amendments thereto).

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