✨ About The Role
- The role involves servicing existing insurance accounts and providing high-level support to the Insurance Agency and its members.
- Responsibilities include performing retention calls, processing applications, renewals, and amendments, as well as resolving customer problems.
- The representative will be tasked with selling membership and financial products, including providing price quotes on insurance products.
- Outbound promotional and retention call activities will be conducted as per management requests to promote Auto Club Group products and services.
- The position requires maintaining and servicing insurance policies and responding to inquiries regarding insurance availability and coverage.
âš¡ Requirements
- The ideal candidate should have a strong customer service orientation and be able to handle inquiries and complaints effectively.
- Experience in sales, particularly in insurance or financial products, would be beneficial for this role.
- A proactive approach to problem-solving and the ability to work in a team environment is essential.
- Candidates should possess excellent communication skills, both verbal and written, to interact with customers and team members.
- Familiarity with insurance products and services will be an advantage in providing accurate information to clients.