✨ About The Role
- The BEA Service Parts Sales Representative is responsible for generating sales of service parts to customers.
- The role involves effectively communicating with customers and providing them with product information and solutions.
- A deep product knowledge of service parts is required to confidently answer inquiries and provide technical assistance.
- Efficient order processing is a key duty, ensuring accuracy in product selection, pricing, and shipping details.
- Building long-lasting relationships with customers is crucial, with a focus on understanding their ongoing needs and identifying upselling opportunities.
- The representative must monitor sales performance and prepare regular reports to track progress and identify areas for improvement.
- Collaboration with internal teams is essential to stay updated on product knowledge and industry trends.
âš¡ Requirements
- The ideal candidate should have strong sales and customer service skills, with the ability to effectively communicate and understand customer needs.
- A deep understanding of service parts and their compatibility with various equipment is essential for success in this role.
- Experience in order processing and managing customer orders accurately is important.
- The candidate should be proactive in building and maintaining strong relationships with customers to enhance satisfaction and loyalty.
- Meeting or exceeding sales targets will require the ability to develop effective sales strategies and analyze market trends.
- Collaboration with internal teams such as marketing and technical support is crucial, so strong teamwork skills are necessary.